Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 05 Dec 2013 (Thursday) 11:17
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

Canon Pro-100 End of print problem

 
gemini061270
Member
Avatar
113 posts
Joined Aug 2006
Location: New York
     
Dec 05, 2013 11:17 |  #1

Can someone please help, This printer is Brand New only printed about 25-35 prints , this started after about 15 prints I would say. All of the sudden no matter what type of paper I use, luster, glossy, matt, I even tried cleaning the bottom plate and rollers using the Canon maintence program. It prints fine but once it gets to the bottom of any paper this happens , On this photo luckly there is white border but this happens on the prints itself if printing full image or if there is very little border. You can see black marks on the bottom of the print (white border) in this case. Also printer sounds fine except when it gets to the end of the paper starts making a funny sound and this happens. The print just get's ruined , anyone?


HOSTED PHOTO
please log in to view hosted photos in full size.


Canon 50D~Sigma 18-200mm~Sigma 105mm macro~
Sigma 10-20mm~Canon BG-E2. Canon 30(IR), Sigma18-50mm, Bogen Tripods.
www.flickr.com/photos/​memoriesremain/ (external link)
www.facebook.com/Memor​iesRemainPhotography (external link)

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
Lowner
"I'm the original idiot"
Avatar
12,924 posts
Likes: 12
Joined Jul 2007
Location: Salisbury, UK.
     
Dec 05, 2013 13:12 |  #2

Sounds to me like a return to the shop who would replace it. At least legally they would be obliged to do so under UK law.


Richard

http://rcb4344.zenfoli​o.com (external link)

  
  LOG IN TO REPLY
rgs
Goldmember
Avatar
2,341 posts
Gallery: 149 photos
Likes: 1024
Joined Jun 2007
Location: Oklahoma City
     
Dec 05, 2013 20:01 |  #3

How thick is the paper? Over about 300GSM needs to be hand fed through the rear slot.


Canon 7d MkII, Canon 50D, Pentax 67, Canon 30D, Baker Custom 4x5, Canon EF 24-104mm f4, Canon EF 100mm f2.8 Macro, Canon EF-S 10-22mm f/3.5-4.5, 70-300mm f/4-5.6 Di VC

The Singular Image (external link)Richard Smith Photography (external link)
Richard Smith Real Estate Photography (external link)500PX (external link)
Fine Art America (external link)

  
  LOG IN TO REPLY
lar55
Senior Member
277 posts
Likes: 5
Joined Dec 2010
     
Dec 05, 2013 21:02 |  #4

Head strike - inkjet head is hitting the paper, wiping off some extra ink and making that sound you hear. For some reason, the printer isn't holding the paper down flat at the end. Is there any curl to the paper before it goes in, or after it comes out?




  
  LOG IN TO REPLY
bespoke
Senior Member
Avatar
710 posts
Gallery: 2 photos
Likes: 9
Joined Dec 2010
Location: Toronto
     
Dec 05, 2013 21:54 |  #5

Yup try the front or rear slot (not too familiar with this printer) and see if that gets rid of the problem. How thick is the paper? Also try increasing the platen gap if you have that option. This happened on my canon 9000 when printing on thicker papers.


Toronto Fashion Photographer (external link)
5D3 & 5D2s | 24 TS-E II, 24-70 II, 85L II, 100L, 70-200L II, 35 & 85 Zeiss ZE, Samyang 14, Sigma 50
Hasselblads + Leaf Aptus MFDB, Fuji X100, Epson 3880/9890

  
  LOG IN TO REPLY
gemini061270
THREAD ­ STARTER
Member
Avatar
113 posts
Joined Aug 2006
Location: New York
     
Dec 06, 2013 11:01 |  #6

No curl to paper, but just noticed paper that is 270 or higher this seems to happen on auto or manual feed , 260 and lower seems fine . Going to test again tonight, maybe this printer just can't handle thicker(heavier) paper?


Canon 50D~Sigma 18-200mm~Sigma 105mm macro~
Sigma 10-20mm~Canon BG-E2. Canon 30(IR), Sigma18-50mm, Bogen Tripods.
www.flickr.com/photos/​memoriesremain/ (external link)
www.facebook.com/Memor​iesRemainPhotography (external link)

  
  LOG IN TO REPLY
rgs
Goldmember
Avatar
2,341 posts
Gallery: 149 photos
Likes: 1024
Joined Jun 2007
Location: Oklahoma City
     
Dec 06, 2013 17:06 |  #7

gemini061270 wrote in post #16506405 (external link)
No curl to paper, but just noticed paper that is 270 or higher this seems to happen on auto or manual feed , 260 and lower seems fine . Going to test again tonight, maybe this printer just can't handle thicker(heavier) paper?

Well mine handles up to about 310 gsm in the front slot and thicker in the back slot with single sheet feed. This is about what it's supposed to do so something might be amiss in the printer. Is it new? Maybe contact Canon. They could either sort out your problem or maybe replace the printer.


Canon 7d MkII, Canon 50D, Pentax 67, Canon 30D, Baker Custom 4x5, Canon EF 24-104mm f4, Canon EF 100mm f2.8 Macro, Canon EF-S 10-22mm f/3.5-4.5, 70-300mm f/4-5.6 Di VC

The Singular Image (external link)Richard Smith Photography (external link)
Richard Smith Real Estate Photography (external link)500PX (external link)
Fine Art America (external link)

  
  LOG IN TO REPLY
gemini061270
THREAD ­ STARTER
Member
Avatar
113 posts
Joined Aug 2006
Location: New York
     
Dec 06, 2013 22:35 as a reply to  @ rgs's post |  #8

Two things Canon told me is check the box for Paper Abrasion and see if that helps and also this ...

Rear Tray: From 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper)
* You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2).
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.
Manual Feed Tray: From 4 to 23.6 mil (0.1 to 0.6 mm) (up to 93 lb (350 g /m2))
Do not use paper thicker or heavier than this, as it could jam in the printer.


Canon 50D~Sigma 18-200mm~Sigma 105mm macro~
Sigma 10-20mm~Canon BG-E2. Canon 30(IR), Sigma18-50mm, Bogen Tripods.
www.flickr.com/photos/​memoriesremain/ (external link)
www.facebook.com/Memor​iesRemainPhotography (external link)

  
  LOG IN TO REPLY
rgs
Goldmember
Avatar
2,341 posts
Gallery: 149 photos
Likes: 1024
Joined Jun 2007
Location: Oklahoma City
     
Dec 07, 2013 20:48 |  #9

gemini061270 wrote in post #16507813 (external link)
Rear Tray: From 17 to 28 lb (64 to 105 g /m2) (plain paper except for Canon genuine paper)
* You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m2).
Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the printer.
Manual Feed Tray: From 4 to 23.6 mil (0.1 to 0.6 mm) (up to 93 lb (350 g /m2))
Do not use paper thicker or heavier than this, as it could jam in the printer.

Interesting. I seem to recall seeing a limit of 300gsm for the rear tray in some Canon literature. My experience is that I can use up to about 310 gsm in the rear tray. Ilford's new Smooth Pearl is 310 gsm and runs through the rear tray without a problem.


Canon 7d MkII, Canon 50D, Pentax 67, Canon 30D, Baker Custom 4x5, Canon EF 24-104mm f4, Canon EF 100mm f2.8 Macro, Canon EF-S 10-22mm f/3.5-4.5, 70-300mm f/4-5.6 Di VC

The Singular Image (external link)Richard Smith Photography (external link)
Richard Smith Real Estate Photography (external link)500PX (external link)
Fine Art America (external link)

  
  LOG IN TO REPLY
bespoke
Senior Member
Avatar
710 posts
Gallery: 2 photos
Likes: 9
Joined Dec 2010
Location: Toronto
     
Dec 08, 2013 03:00 |  #10

i think it also has to do with flexibility. i haven't used large sheets of smooth pearl (just 4x6s & 5x7) but i don't remember it being stiff like a paper such as canson infinity fibre rag 310 gsm. that's a paper i have to front load even in an epson 3880 or else i get the head strikes at the end.


Toronto Fashion Photographer (external link)
5D3 & 5D2s | 24 TS-E II, 24-70 II, 85L II, 100L, 70-200L II, 35 & 85 Zeiss ZE, Samyang 14, Sigma 50
Hasselblads + Leaf Aptus MFDB, Fuji X100, Epson 3880/9890

  
  LOG IN TO REPLY
rgs
Goldmember
Avatar
2,341 posts
Gallery: 149 photos
Likes: 1024
Joined Jun 2007
Location: Oklahoma City
     
Dec 08, 2013 07:43 |  #11

bespoke wrote in post #16510320 (external link)
i think it also has to do with flexibility. i haven't used large sheets of smooth pearl (just 4x6s & 5x7) but i don't remember it being stiff like a paper such as canson infinity fibre rag 310 gsm. that's a paper i have to front load even in an epson 3880 or else i get the head strikes at the end.

I'm sure that's true because my limit of 300-310 gsm seems to vary with the paper. However I run Canson Rag Photographique 310 gsm through the main (rear) tray without a problem. I seem to remember running their fiber rag in the main tray as well. Neither had to go through the hand fed slot.


Canon 7d MkII, Canon 50D, Pentax 67, Canon 30D, Baker Custom 4x5, Canon EF 24-104mm f4, Canon EF 100mm f2.8 Macro, Canon EF-S 10-22mm f/3.5-4.5, 70-300mm f/4-5.6 Di VC

The Singular Image (external link)Richard Smith Photography (external link)
Richard Smith Real Estate Photography (external link)500PX (external link)
Fine Art America (external link)

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

2,162 views & 0 likes for this thread
Canon Pro-100 End of print problem
FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is argikon
830 guests, 220 members online
Simultaneous users record so far is 15144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.