So basically you have no idea of any printing/album assembly expertise the Planner may or may not have. Unfortunately this is one of the pitfalls of selling disks (TBH though I do this myself). You really have no idea who will be doing what to it, nor their experience level.
At this point I'd just try to tune the Planner out. Those dealings are between the bride and her, unless you were given specific disk instructions that you didn't comply with (I don't believe that was the case though.)
Back to my original question though: Have you had a phone conversation with the bride about these issues?
The bride has stated to me that she used them for her thank you cards and an album (that she's not satisfied with), so yes, she has printed the images.
As for the planner, all ties have been cut with her.
I have not talked to the bride over the phone or in person. As I stated before, this is something I have mentioned in every single email back to her. "When would be a good time to speak over the phone or in person?" She simply responds back with another email. Her last email did say that she would like to meet in person after the New Year. I would honestly like to get this taken care of before that as I plan on taking a long break from photography in general, as I have a new baby and a toddler to take care.
Would calling her and letting her know this needs to be taken care of before the New Year, as I am going to be taking a break, be appropriate?