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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 23 Jun 2012 (Saturday) 10:23
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1DX owners unite! Discuss and post photos!

 
jack880
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Jan 20, 2014 11:14 |  #5401

Erik S. Klein wrote in post #16620682 (external link)
I'm not quite sure. It's possible it was IS related although the lens never made any odd noises.

Canon is typically fairly cryptic on their repair notes. I was actually pretty impressed that they cited an electrical problem in the lens versus their usual "fixed...works" comments.

;)

I tested the camera today with the 70-200 mk1 and the issue doesn't seem to be there, so looks like a lens issue rather than camera...

They're both going back to canon tomorrow and will be apparently looked at as a priority as the issue wasn't fixed last time...

The engineer said they have no facilities for testing AI Servo - only one-shot. I might ask him to go out into the car park with a colleague to test it... Real world testing!


https://www.flickr.com​/photos/jackhenriques/ (external link)
1DX, 7D, 20D, S110, 70-200 f/2.8 L IS II, 24-70 f/2.8 L, 16-35 f/2.8 L II, 50 f/1.8 II, 50 f/1.4, TS-E 17 f/4 L, 8-15 f/4 L, Sigma 17-50 f/2.8, Sigma 8-16 f/4.5-5.6, Sigma 150 f/2.8 macro, x1.4 extender II, Kenko extension tubes, 430 EX II x 2

  
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waterrockets
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Jan 20, 2014 12:00 |  #5402

jack880 wrote in post #16620970 (external link)
The engineer said they have no facilities for testing AI Servo - only one-shot.

!!! WTH? Shouldn't send a 1D-anything out the door w/out making sure AI Servo is working. Certainly finding some moving cars should work. Maybe a small zipline with a target on it?


1D MkIV | 1D MkIII | 550D w/grip & ML| EF 70-200mm f2.8L| EF 24-105mm f4L IS | Canon EF 100-400mm f/4.5-5.6L IS | Samyang 14mm f/2.8 IF ED UMC | 430EXii | EF 50mm f1.8

  
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2slo
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Jan 20, 2014 12:36 |  #5403

jack880 wrote in post #16620970 (external link)
The engineer said they have no facilities for testing AI Servo - only one-shot.

Complete BS! Imagine Canon trying to sell a DSLR with AI servo advertised to only work outside :lol:




  
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jack880
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Jan 20, 2014 12:59 |  #5404

waterrockets wrote in post #16621102 (external link)
!!! WTH? Shouldn't send a 1D-anything out the door w/out making sure AI Servo is working. Certainly finding some moving cars should work. Maybe a small zipline with a target on it?

2slo wrote in post #16621216 (external link)
Complete BS! Imagine Canon trying to sell a DSLR with AI servo advertised to only work outside :lol:

Yep, I was surprised at that too! He said they make sure one-shot is working, and if it is, then ai-servo should work too.

I'm not filled with confidence....


https://www.flickr.com​/photos/jackhenriques/ (external link)
1DX, 7D, 20D, S110, 70-200 f/2.8 L IS II, 24-70 f/2.8 L, 16-35 f/2.8 L II, 50 f/1.8 II, 50 f/1.4, TS-E 17 f/4 L, 8-15 f/4 L, Sigma 17-50 f/2.8, Sigma 8-16 f/4.5-5.6, Sigma 150 f/2.8 macro, x1.4 extender II, Kenko extension tubes, 430 EX II x 2

  
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waterrockets
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Jan 20, 2014 13:47 |  #5405

jack880 wrote in post #16621288 (external link)
Yep, I was surprised at that too! He said they make sure one-shot is working, and if it is, then ai-servo should work too.

I'm not filled with confidence....

You sent the thing on on the premise that this assumed condition is not true -- they can't claim a fix without reproducing the failure, diagnosing/fixing, then passing the original failure.

My question would be: What on earth did they do to the first time, and why? (from an engineering support perspective, not a Standard Processes and Procedures perspective)

I think we should all get waived CPS fees as compensation for our collective pain and suffering.


1D MkIV | 1D MkIII | 550D w/grip & ML| EF 70-200mm f2.8L| EF 24-105mm f4L IS | Canon EF 100-400mm f/4.5-5.6L IS | Samyang 14mm f/2.8 IF ED UMC | 430EXii | EF 50mm f1.8

  
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jack880
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Jan 20, 2014 17:56 |  #5406

waterrockets wrote in post #16621387 (external link)
You sent the thing on on the premise that this assumed condition is not true -- they can't claim a fix without reproducing the failure, diagnosing/fixing, then passing the original failure.

My question would be: What on earth did they do to the first time, and why? (from an engineering support perspective, not a Standard Processes and Procedures perspective)

I think we should all get waived CPS fees as compensation for our collective pain and suffering.

I presume they looked at the sample photo and my report which indicated front focusing, saw that both camera and lens were front focusing and assumed calibrating them would fix it, without testing it in AI-Servo, despite my explanation of the problem...

Hope they do better this time. I'm getting sick of not having my camera to use


https://www.flickr.com​/photos/jackhenriques/ (external link)
1DX, 7D, 20D, S110, 70-200 f/2.8 L IS II, 24-70 f/2.8 L, 16-35 f/2.8 L II, 50 f/1.8 II, 50 f/1.4, TS-E 17 f/4 L, 8-15 f/4 L, Sigma 17-50 f/2.8, Sigma 8-16 f/4.5-5.6, Sigma 150 f/2.8 macro, x1.4 extender II, Kenko extension tubes, 430 EX II x 2

  
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Jef96
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Jan 21, 2014 01:29 |  #5407

Feelin' for ya Jack, you're obviously the victim of apathy!


Canon EOS 1DX | Canon EOS 6D | 16-35mm f/2.8 L MKII | 24-70mm f/2.8 L MKII | 24-105mm f/4.0 L | 100mm macro f/2.8 L | 70-200mm f/2.8 L IS MKII | 400mm f/5.6 L | EF 2x II | 580 EX II | MR-14EX |

  
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doofuss
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Jan 21, 2014 05:03 |  #5408

Waimea Canyon on Kauai is one of those locations that a photo can never do justice to. The contrast of colours between the red clay dirt and green foliage is spectacular.

My visit to the canyon was made that much more special due to a massive big cloud front descending over it. A couple of minutes after I took this photo I was totally engulfed in cloud.

IMAGE: http://farm4.staticflickr.com/3764/12067607356_2cf8d5a805_b.jpg

Canon 1dx & 7d gripped, Canon EF 100-400mm f/4.5-5.6 L, Sigma 120-300 f2.8 (sports), Sigma 70-200mm f2.8, Sigma 24-70 f2.8, Canon EFS 17-55mm f2.8, , Canon EF 50mm f/1.8, Sigma 8-16mm f4.5 - 5.6, Sigma 2 x teleconverter, Canon 600EX-RT Speedlight.

  
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jack880
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Jan 21, 2014 05:49 |  #5409

Jef96 wrote in post #16623058 (external link)
Feelin' for ya Jack, you're obviously the victim of apathy!

Thanks mate, it's a painful process I'm going through....


https://www.flickr.com​/photos/jackhenriques/ (external link)
1DX, 7D, 20D, S110, 70-200 f/2.8 L IS II, 24-70 f/2.8 L, 16-35 f/2.8 L II, 50 f/1.8 II, 50 f/1.4, TS-E 17 f/4 L, 8-15 f/4 L, Sigma 17-50 f/2.8, Sigma 8-16 f/4.5-5.6, Sigma 150 f/2.8 macro, x1.4 extender II, Kenko extension tubes, 430 EX II x 2

  
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apersson850
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Jan 21, 2014 10:07 as a reply to  @ jack880's post |  #5410

I can actually understand that they don't have any ability to test Servo AF in a laboratory. Must be virtually impossible to get repeatable results if the subject is running around all the time. They must base this on that if the camera can measure the distance to and focus on a static target, then it should be able to apply whatever Servo AF capability it has to a moving target, and if it's something the camera can handle, then it should be able to get focus correct there too, most of the time.


Anders

  
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jwcdds
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Jan 21, 2014 12:27 |  #5411

IMAGE: http://julianchen.smugmug.com/Misc/Lens/50L-The-Mighty-One/i-dpQxpXm/0/XL/20140120-Canon%20EOS-1D%20X-1DX_9786-XL.jpg

Julian
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Jan 21, 2014 22:14 |  #5412

IMAGE: http://julianchen.smugmug.com/Misc/Lens/Canon-24-70L-II/i-wSvSVcq/0/XL/20140121-Canon%20EOS-1D%20X-1DX_9790-XL.jpg

Julian
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alann
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Jan 21, 2014 22:40 |  #5413

Received my 1DX this morning. I have only had time to take a few shots however, I can tell this is going to be a whole new experience. Will be upgrading the firmware tomorrow. I guess there's no real point to this post except I feel like and excited little kid :-)


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jwcdds
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Jan 21, 2014 23:24 |  #5414

Congrats. And welcome to the club.


Julian
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doofuss
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Jan 22, 2014 04:33 |  #5415

IMAGE: http://farm6.staticflickr.com/5488/12083810444_4a8d4d2633_b.jpg

Canon 1dx & 7d gripped, Canon EF 100-400mm f/4.5-5.6 L, Sigma 120-300 f2.8 (sports), Sigma 70-200mm f2.8, Sigma 24-70 f2.8, Canon EFS 17-55mm f2.8, , Canon EF 50mm f/1.8, Sigma 8-16mm f4.5 - 5.6, Sigma 2 x teleconverter, Canon 600EX-RT Speedlight.

  
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