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FORUMS Marketplace & Market Info Market Watch 
Thread started 25 Jan 2014 (Saturday) 23:11
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USPS Mess

 
sparky16
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Jan 26, 2014 11:05 |  #16

Sunday is not business day




  
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Rittrato
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Jan 26, 2014 11:07 as a reply to  @ sparky16's post |  #17

It was dropped Tuesday, processed and left the facility the same day, that's 5 days until Saturday. :rolleyes:




  
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scorpio_e
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Jan 26, 2014 11:10 |  #18

Rittrato wrote in post #16638278 (external link)
It was dropped Tuesday, processed and left the facility the same day, that's 5 days until Saturday. :rolleyes:

Depends on what time you dropped it off on Tuesday. If it is later in the day, they may not count it as a business day.


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Rittrato
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Jan 26, 2014 11:12 as a reply to  @ scorpio_e's post |  #19

Tuesday morning. It says it departed the same day. But this is all trivial honestly :rolleyes:. The point is it's past their normally guaranteed delivery time frame of 2-3 days, for the sellers (me) perspective, it's ok but the poor buyer is stressing about it.




  
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sparky16
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Jan 26, 2014 11:26 |  #20

In my experience, delivery to East Coast where the living cost is substantially higher than other parts of country- takes somewhat longer time. Don't ask me why.

I sent 3 packages and received three so far this year, all via USPS Priority mail, all of them were delivered in 2 days.




  
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thinkharder
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Jan 26, 2014 12:18 |  #21
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NEVER SHIPPED USPS !!! their tracking sucking use ups or fedex.




  
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grayline
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Jan 26, 2014 12:28 |  #22

M_Six wrote in post #16637216 (external link)
Never, ever ship USPS unless you insure. USPS is (IMHO) the worst package shipping option. I prefer UPS because of their superior tracking ability.

That said, give it some time. USPS has been swamped and backed up because of the weather. The package may still show up.

USPS IS A JOKE I SENT A PACK OF M&MS TO MYSELF JUST TO PROVE A POINT ON HOW LONG IT WOULD TAKE. OUR CARRIER SAID IT WAS AGAINST THE LAW TO SEND TO YOUR SELF? SO I sent it to my neighbor across the street took 4 days


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mpix345
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Jan 26, 2014 13:25 |  #23

grayline wrote in post #16638452 (external link)
USPS IS A JOKE I SENT A PACK OF M&MS TO MYSELF JUST TO PROVE A POINT ON HOW LONG IT WOULD TAKE. OUR CARRIER SAID IT WAS AGAINST THE LAW TO SEND TO YOUR SELF? SO I sent it to my neighbor across the street took 4 days

grow up please


  
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mpix345
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Jan 26, 2014 13:30 |  #24

IMO, USPS is worse for tracking than FedX or UPS. It is also cheaper. I have never had a package lost or destroyed by any of them, though USPS did misplace one for quite a while. I still use USPS for most stuff. Easier and cheaper for me, and I don't have the desire to obsess over tracking a package along it's route.

Having said that, the biggest issue isn't choosing the best shipping company, it's clearly being smart with how you ship. Insurance and signature confirmation are your friends, unless you are OK with rolling the dice and maybe losing the item you are shipping. It's pretty easy, and it's a straightforward choice we all get to make when we ship stuff.


  
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Rittrato
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Jan 26, 2014 14:46 |  #25

mpix345 wrote in post #16638595 (external link)
IMO, USPS is worse for tracking than FedX or UPS. It is also cheaper. I have never had a package lost or destroyed by any of them, though USPS did misplace one for quite a while. I still use USPS for most stuff. Easier and cheaper for me, and I don't have the desire to obsess over tracking a package along it's route.

Having said that, the biggest issue isn't choosing the best shipping company, it's clearly being smart with how you ship. Insurance and signature confirmation are your friends, unless you are OK with rolling the dice and maybe losing the item you are shipping. It's pretty easy, and it's a straightforward choice we all get to make when we ship stuff.

That's why I don't understand buyers who always declines a $10-$20 insurance for a thousand dollar item. It's just not smart not to add an extra layer of protection to cover yourself.




  
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duane0524
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Jan 26, 2014 16:08 |  #26

Rittrato wrote in post #16638756 (external link)
That's why I don't understand buyers who always declines a $10-$20 insurance for a thousand dollar item. It's just not smart not to add an extra layer of protection to cover yourself.

It is the sellers responsibility to get it to the buyer or cover the loss, the buyer should not have to pay for the insurance.


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Rittrato
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Jan 26, 2014 18:05 |  #27

duane0524 wrote in post #16638948 (external link)
It is the sellers responsibility to get it to the buyer or cover the loss, the buyer should not have to pay for the insurance.

Your obviously not familiar with the buy and sell process in the free market. I wish it works that way, but not a lot of seller will cover your insurance. Once the seller ships the item, the responsibility falls in the hands of the courier to deliver the package, so If you want peace of mind, you, the buyer will normally cover it. Insurance is optional in almost every tangible item for a reason. It's not cheap and someone has to pay for it.


If your item is lost, and Paypal has proof the item was shipped but somehow is lost in transit. There's a good chance the buyer who penny pinched to save a few dollars will end up losing more in the process.




  
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duane0524
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Jan 26, 2014 18:20 |  #28

Rittrato wrote in post #16639222 (external link)
Your obviously not familiar with the buy and sell process in the free market. I wish it works that way, but not a lot of seller will cover your insurance. Once the seller ships the item, the responsibility falls in the hands of the courier to deliver the package, so If you want peace of mind, you, the buyer will normally cover it. Insurance is optional in almost every tangible item for a reason. It's not cheap and someone has to pay for it.


If your item is lost, and Paypal has proof the item was shipped but somehow is lost in transit. There's a good chance the buyer who penny pinched to save a few dollars will end up losing more in the process.

I may not be an expert in the free market, but I feel comfortable enough with it to say that I respectfully disagree with you. I don't understand why you say "no a lot of seller will cover your insurance", it is the sellers responsibility to ensure that item arrives not the buyers. Paypal will refund my money and debit your account if you sold me something that has not arrived, regardless of it being your fault or the courier. They will be looking for proof of delivery from you, not proof of dropping it off with the courier. If for some reason Paypal does not back me, I will contact my credit card company who will back me. This is why everyone who uses this site should only use Paypal paid by your credit card.

Shipping, Paypal fees and insurance are all part of the cost of doing business, if you want to trim some of the costs as a seller, then it is a risk that you are taking. Personally, I build all of those into the price I set for an item I am selling.


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thinkharder
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Jan 26, 2014 18:40 |  #29
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I agreed its the Seller responsibility to get the insurances not the buyer.




  
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KirkS518
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Jan 26, 2014 21:08 as a reply to  @ thinkharder's post |  #30

545iBMW wrote in post #16637344 (external link)
I always ask USPS to scan my packages (postage are printed at home) when I drop them off to my 2 local USPS. Majority of the time, the reps complain that I don't need to do this and that I should be able to track it. I always tell them, if it gets lost, can I personally charge it to you? And that's when they scan it. Make sure you ask for the receipt.

Asking them to scan it at the counter only creates an "ACCEPTANCE" scan, which is what the OP says it shows.

Rittrato wrote in post #16638293 (external link)
Tuesday morning. It says it departed the same day. But this is all trivial honestly :rolleyes:. The point is it's past their normally guaranteed delivery time frame of 2-3 days, for the sellers (me) perspective, it's ok but the poor buyer is stressing about it.

It is not, and I repeat, NOT guaranteed. 2-3 days is an average delivery time, and not a promise or guarantee.

Rittrato wrote in post #16638756 (external link)
That's why I don't understand buyers who always declines a $10-$20 insurance for a thousand dollar item. It's just not smart not to add an extra layer of protection to cover yourself.

The seller should incorporate the cost of insurance into the shipping cost charged to the buyer. If I buy something, and I have the option to insure or not insure, I will not pay for the insurance. Insurance protects the seller, and seller only, especially in ebay sales. Credit cards and ebay/Paypal buyer protection will protect the buyer if the item is not delivered.

Rittrato wrote in post #16639222 (external link)
Your obviously not familiar with the buy and sell process in the free market. I wish it works that way, but not a lot of seller will cover your insurance. Once the seller ships the item, the responsibility falls in the hands of the courier to deliver the package, so If you want peace of mind, you, the buyer will normally cover it. Insurance is optional in almost every tangible item for a reason. It's not cheap and someone has to pay for it.


If your item is lost, and Paypal has proof the item was shipped but somehow is lost in transit. There's a good chance the buyer who penny pinched to save a few dollars will end up losing more in the process.

Completely incorrect. If a "DELIVERED" scan to the recipient's zip code is not shown, the buyer can, and will get his money back from Paypal or ebay.

Trust me on all that I said. Just on the past year I have sold 378 items on ebay. All but 2 of the were shipped USPS, and probably 99% of that was Priority (not including international), and of those, all but 4 got there in the 2-3 day average. Two took 4 days, one too 5 days, and one took 7 days (business days).

I do not hand write my address labels. I use self-adhesive labels with one piece of clear tape across the To & From addresses. On international packages, I also hand write the addresses on the box, in addition to the printed label.


To the OP - You should not refund the buyer a penny. You have a tracking number that is active in the USPS system. You just need to tell the buyer to be patient. Even if he were to open a case, it's too early, and the tripod will be delivered long before ebay/paypal give him any money back. Never, never, never promise some type of guaranteed delivery time, unless you are using a truly guaranteed delivery service. Did I say never?


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