ScatterCr wrote in post #16644719
While I agree that Mr. Rodney wrote that as a short response in that particular blog, he wrote a more complete explanation in this article in Luminous Landscape: Why Are My Prints Too Dark?
Between the blog response that you cite and the article that I cite, there appears to be a conflict. In the blog, he says not to change settings. In the Luminous Landscape article, he suggests you may need to change the luminosity of the monitor.
For a different explanation, readthis article
from the Xrite website. It explains the most common reason why prints end up too dark.
Good articles. I don't think that Mr. Rondney is conflicting, though. His responses are actually in line with each other. His premise is that if your prints do not match, you recalibrate (hardware) using different luminance/TRC/White Point values until they match. In fact, he talks about the NEC Spectraview II software that he uses for this purpose. Doing it in this way should ensure consistency.
What WHCC is saying is different. They say to finish the hardware calibration, and then manually adjust the monitor settings by eye until everything looks like it matches. This would make things inconsistent as the eye is not really a good judge of color, or at least is easily fooled. Plus there is no way to save any inputs as part of a set profile. There is no assurance that the next set of prints won't match your monitor again, or even that the colors you get after editing will be right.
We'll see how the test prints from the other labs turn out. If their product is a much closer match to what I see on my monitor, then I'll probably switch. I've never needed to use WHCC customer service before (because all my previous prints were very good), and they haven't impressed me at all.