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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 24 Mar 2014 (Monday) 02:59
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New slr image count - something's not right!

 
Traci_Ann
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Mar 27, 2014 09:07 |  #181

Duckhunter250 wrote in post #16790042 (external link)
What "compensation" would you think is reasonable for 58 shutter releases that you didn't get to make?

Brand new 7D body from B&H is $1499
7D shutter is rated for 150,000 actuation's.
He lost out on 58 of those.
So obviously the shop should refund him 58 shutter actuation's worth.

1499 / 150000 = 0.00999 per shutter actuation
0.00999 * 58 = 0.5796 ... round that up... to a penny per shutter click.

$0.58
The shop should refund you 58 cents...

:p


Sevas Tra...

  
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Hogloff
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Mar 27, 2014 09:15 |  #182
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Traci_Ann wrote in post #16790080 (external link)
Brand new 7D body from B&H is $1499
7D shutter is rated for 150,000 actuation's.
He lost out on 58 of those.
So obviously the shop should refund him 58 shutter actuation's worth.

1499 / 150000 = 0.00999 per shutter actuation
0.0999 * 58 = 0.5796 ... round that up... to a penny per shutter click.

$0.58
The shop should refund you 58 cents...

:p

Yep...and then slap on a buck for processing fees...so the OP owes the shop $0.42




  
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Frodge
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Mar 27, 2014 10:02 |  #183

Duckhunter250 wrote in post #16790042 (external link)
What "compensation" would you think is reasonable for 58 shutter releases that you didn't get to make?

2 rolls of film.


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WaltA
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Mar 27, 2014 10:08 |  #184

BluePhoton wrote in post #16786850 (external link)
That's the problem you see zero.
Even if it was zero, it's still not new. I swear some people just wanna lie down and take anything anyone's giving them.

OCD?


Walt
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BluePhoton
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Mar 27, 2014 10:12 |  #185
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WaltA wrote in post #16790195 (external link)
OCD?

I do in fact suffer from OCD




  
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WaltA
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Mar 27, 2014 10:56 |  #186

BluePhoton wrote in post #16790202 (external link)
I do in fact suffer from OCD

I'm not a psychiatrist but I play one on POTN.


Walt
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flashpoint99
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Mar 27, 2014 13:09 |  #187

Traci_Ann wrote in post #16790080 (external link)
Brand new 7D body from B&H is $1499
7D shutter is rated for 150,000 actuation's.
He lost out on 58 of those.
So obviously the shop should refund him 58 shutter actuation's worth.

1499 / 150000 = 0.00999 per shutter actuation
0.00999 * 58 = 0.5796 ... round that up... to a penny per shutter click.

$0.58
The shop should refund you 58 cents...

:p

bw! Classic!

BTW:
Ill donate the $0.58 to save the poor store owner a bunch of BS hassel over nothing!




  
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TeamSpeed
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Mar 27, 2014 13:12 |  #188

You do have about $1.15 in wear and tear on the rest of the camera to consider.


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vengence
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Mar 27, 2014 20:51 |  #189

Frodge wrote in post #16789788 (external link)
This kind of behavior is why small "mom and pop" shops no longer exist.

The average mom and pop sells demo or returned items as new? If that's how the mom and pop shops operate, then it's a good thing if they die out.




  
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Hogloff
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Mar 27, 2014 21:22 |  #190
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vengence wrote in post #16791604 (external link)
The average mom and pop sells demo or returned items as new? If that's how the mom and pop shops operate, then it's a good thing if they die out.

You know this how? What was your sample size and location that you did this elaborate study. Would love to know the process you went through and see your detailed figures that led you to such a conclusion.




  
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vengence
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Mar 27, 2014 21:31 |  #191

Hogloff wrote in post #16791669 (external link)
You know this how? What was your sample size and location that you did this elaborate study. Would love to know the process you went through and see your detailed figures that led you to such a conclusion.

Italics, they're important to reading comprehension.




  
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IainB
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Mar 28, 2014 00:39 |  #192

Update: I visited the store this afternoon when it was not so busy and met with the store rep who I'd originally emailed the day I discovered the count issue. After checking the shutter count to confirm, and ooked at my two cards. There was no question over my use of the camera while overseas, and he indicated that was entirely reasonable. He was able to confirm from records that a demo model had been sold to me without my being advised. He apologised and replaced the camera with a new unit, which he guaranteed had not been a demo model. I kept the accessories from the first camera so at least they had a new set.
This was a model of customer relations, carried out with no acrimony whatsoever. I had made no demands or voiced any expectations as to what should be done. I was most impressed, and chose to then spend some further money in the store and was even given 20% discount on that spend.
Auckland Camera, Kingsland, Auckland - well done!


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joeseph
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Mar 28, 2014 02:04 |  #193

Good result! I saw a clip on tv a couple of weeks back about someone who wasn't in perfect health being employed in a camera shop, it wasn't stated but I recognised the layout of the shop. Good to see (and if they happen to read this, nice...)


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IainB
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Mar 28, 2014 02:18 |  #194

joeseph wrote in post #16792047 (external link)
Good result! I saw a clip on tv a couple of weeks back about someone who wasn't in perfect health being employed in a camera shop, it wasn't stated but I recognised the layout of the shop. Good to see (and if they happen to read this, nice...)

Thanks Joeseph. Yes it will be that shop. There's a beautiful Labrador parked inside the door - a trained epilepsy dog. Rod, the guy I dealt with, said 'We are a family business and want to make sure the customer is happy." I was so impressed.:D


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pwm2
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Mar 28, 2014 04:13 |  #195

vengence wrote in post #16791691 (external link)
Italics, they're important to reading comprehension.

But the reading comprehension might not have gone the full way.

Small shops can't have one item of article as demo. They often have a single item of more expensive products, and have to open that box to display it. This is a practice that has been going on for 100 years until the customers started to expect them to behave like web shops - batch both the sales price and inventory of the web shop while paying lots for the store in a central location while the web store is located in an industrial area of some suburbs and with 100 times larger customer base.


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New slr image count - something's not right!
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