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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 01 May 2014 (Thursday) 22:36
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In car accident, need advice on lens damage.

 
digitalduck
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May 01, 2014 22:36 |  #1

Hey guys I was in a car accident (his fault) Tuesday as just had surgery today. I was on my way to a shoot and was struck mostly Head on. when I went to get my effects out of the car I check my camera bag and noticed right away there was glass everywhere I thought immediately my 17-50 and 70-200 lenses were shot. When I got home I noticed that the busted Glass on the top itself wasn't the lens glass but rather the UV filter I put on top of both of the lenses.

However upon closer inspection I noticed my sigma 17-50 had an issue and was wondering the best way to handle it. It's the Japanese version of the sigma 17–50.

1. I noticed my sigma almost comes apart towards the bottom about an inch above the lens mount itself it almost comes apart in a clamshell meaning it won't come apart all the way just a little bit however it does affect the autofocus I do have to hold it completely closed than the autofocus focuses perfectly if I don't it won't focus at all.

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IMAGE IS A REDIRECT OR MISSING!
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IMAGE NOT FOUND
IMAGE IS A REDIRECT OR MISSING!
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So I guess that's it I fractured three fingers in my right hand had surgery today still the photo shoot this Saturday I'm trying to make but The client from the date of the accident plus the client on Saturday both said it's okay to reschedule since I have to hold the body and the 70–200 in the same hand and make the adjustments in the same hand which could prove difficult at times.



  
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Ilovetheleafs
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May 01, 2014 22:40 |  #2

phone Sigma and see if you can make a warranty claim or a quote on a repair.


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DreDaze
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May 01, 2014 22:41 |  #3

at least you're all right...i'd reschedule the photoshoots...send the lenses in to get repaired

if you can't reschedule the shoots, you can look at renting gear

Ilovetheleafs wrote in post #16876314 (external link)
phone Sigma and see if you can make a warranty claim or a quote on a repair.

i don't think car accidents fall under the warranty terms :)


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lilkngster
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May 02, 2014 00:05 |  #4

Wouldn't this get covered under the insurance claim and/or lawsuit, especially if it was 100% his fault? I dont see why you have to suffer in addition to your physical injuries, now having to use repaired and/or potentially damaged/slightly damaged equipment.

Bad drivers irk me


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l89kip
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May 02, 2014 00:14 |  #5

Sorry to hear this.

The lens looks damaged badly. Not sure if the Sigma can be salvaged. But as suggested by others, it doesn't hurt to ask Sigma. You may want to send a couple of photos to Sigma first if Sigma can accept them.


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CollegeKid
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May 02, 2014 02:02 |  #6
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Ask Sigma? For what? Primary replacement source is the other driver's insurance company. Secondary is your own 'uninsured motorist property damage' coverage. If the insurance company wants to fix it, let them. You should get a new one.




  
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pwm2
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May 02, 2014 02:08 |  #7

Ilovetheleafs wrote in post #16876314 (external link)
phone Sigma and see if you can make a warranty claim or a quote on a repair.

Warranty is for defects in a product you bought. Not for damages you - or someone around you - inflict on it.


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Sirrith
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May 02, 2014 02:12 |  #8

The only thing you can ask Sigma is if it can be repaired (the answer should be yes), and how much it will cost. This is not covered by warranty, but it should be covered by insurance.


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bumpintheroad
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May 02, 2014 02:39 |  #9

a) Your photo equipment insurance (you have this, right?) should be your primary contact. They will go to the other driver's insurance as needed for reimbursement.
b) Your auto insurance does not cover vehicle contents, however the other driver's liability insurance will, up to his policy limits.
c) Warranty does not cover impact damage
d) An impact hard enough to break filters and lens bodies will have caused damage to camera bodies and other lenses that might show no immediate signs of problems. All should be thoroughly inspected and repaired by the manufacturer.


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pwm2
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May 02, 2014 03:11 |  #10

bumpintheroad wrote in post #16876611 (external link)
d) An impact hard enough to break filters and lens bodies will have caused damage to camera bodies and other lenses that might show no immediate signs of problems. All should be thoroughly inspected and repaired by the manufacturer.

The actual impact seen by the camera gear need not have been very big.

It doesn't take much to break a lens filter.
And a quite small impact can split up the lens like that if it's mounted on the camera so the camera weight come pressing and there is also a bit of side force.

If you put the camera gear on a coach and then accidentally sit down on the camera, you can crack the lens like that with zero impact - just static sideways pressure.

It's likely that the g-load on the equipment was actually lower than if you are a bit heavy-handed when putting down the camera gear on a table, because there is likely to have been a bit of padding material etc around the camera gear. Unless the gear was on the passenger seat and went straight into the panel.


5DMk2 + BG-E6 | 40D + BG-E2N | 350D + BG-E3 + RC-1 | Elan 7E | Minolta Dimage 7U | (Gear thread)
10-22 | 16-35/2.8 L II | 20-35 | 24-105 L IS | 28-135 IS | 40/2.8 | 50/1.8 II | 70-200/2.8 L IS | 100/2.8 L IS | 100-400 L IS | Sigma 18-200DC
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jrscls
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May 02, 2014 05:13 |  #11

The other driver's insurance should cover any damages to your property, so I would demand a new lens since it appears to be badly damaged.


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UltraWideAngle
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May 02, 2014 08:09 |  #12

Yeah I have to agree with what people have been saying. While it should be covered under your home insurance/renters insurance (and not your car insurance), if the other driver was at fault, then you should make sure that they are the ones who have to pay for it (or their insurance company). I would say contact your home/renters insurance company and ask them what you should do. You can also ask your car insurance company what their suggestion is as well.

Based on those photos you sent though, you should be able to get that lens and camera body replaced and probably other equipment because its hard to say just by looking at something how much internal damage has happened. The last thing you would want is for 3 months from now your 60D to stop working unexpectedly and suspect that it's because of damage from the car accident.

I hope you're able to get your gear replaced!




  
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gonzogolf
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May 05, 2014 09:44 |  #13

Yes, I would list the lens and the camera as damaged and make a claim against the other driver's insurance. You dont want to settle and then find out the the crashed knocked something out of whack inside the camera. So sorry to hear about your misfortune, just when you had things on track for a big success.




  
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In car accident, need advice on lens damage.
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