centauro1974 wrote in post #17144879
Scoobert, what lens did you sent with the camera and what did you tell them to replace all those parts.
I took mine to the NJ center this past Friday, they called me today to pick up.
When I got the camera, I took some shots right there at the parking lot and it looks worse.
I took it back and the technician use my 50 1.8 and reproduce the problem, so I left it again at canon.
I wish they'll replace the parts on mine, like they did with yours.
They didn't replace the stuff in mine on the first or second try either. The just keep sending it back as adjusted. After getting it back in 10 minutes I knew it wasn't fixed.
Then I sent it in with my 35 f/2 IS.
I got it back yesterday from Newport News and was testing it today.
It was received by canon on the 16'th. After 4 days I checked with customer service and according to them it was going through a sensor adjustment and calibration. Should be returned in two days. All they had left to do was put on the lens I sent and calibrate it to the camera. 6 days later it was still there so I called back to see what the hold up was. I was told that they were waiting on a new AF sensor to arrive but the had already changed the mirror, prism and something else (I couldn't hear).
So I am only GUESSING that they tried to do the lens calibration I asked for and couldn't get it to focus at 25 feet @ f/2.2 and starting changing things to try to get it.
The paperwork I got back with the camera lists The mirror, prism, AF sensor and a FPC sensor as parts replaced.
Toby got his back again from canon... He sent it in with a lens and tried to get them to test it at range as well. But they still didn't fix it. But admitted they couldn't fix it from front focusing from time to time. Yet sent it back to him after an "electrical adjustment"
The 10 minute mark is where they discuss his 70D.