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Thread started 21 Nov 2014 (Friday) 09:31
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Nik Software HDR Merge Crashes with CC

 
Jan ­ Jasinski
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Nov 21, 2014 09:31 |  #1

Hi,
Recently (after Yosemite update on Mac) I have been having troubles with my Nik Collection and Photoshop CC. I am using a 15" Macbook Pro Retina Display.

I have bought both products and they worked well before. Now, when I merge photos (using Nik Merge HDR), everything works fine until I click "merge" as the final step. That is when Photoshop closes and crashes. I have tried a bunch of settings etc. but the same thing keeps happening. The only thing that works is to un-install Nik and re-install, but this only works for the time I use CC. As soon as I quit PS and re-open to merge, the crash happens again.

If anyone could recommend any solutions it would be greatly appreciated.

Thanks


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TTuna ­ Eye
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Nov 21, 2014 22:13 |  #2

I don't have a suggestion but this is one more concern for me to upgrade to Yosemite. I think I will continue with Mavericks for a while.


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ralff
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Nov 22, 2014 06:55 |  #3

Have you tried calling google? I had problems after updating to Yosemite with my NIK plug ins, called google and got a free upgrade, no more problems. Working mainly in LR and PS5.


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Picture ­ North ­ Carolina
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Nov 22, 2014 08:56 |  #4

One of the biggest shocks I ever had is that Google, as big as they are, actually offers pretty darn good support on Nik products. Contact them.


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Jan ­ Jasinski
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Nov 22, 2014 14:13 |  #5

ralff wrote in post #17286676 (external link)
Have you tried calling google? I had problems after updating to Yosemite with my NIK plug ins, called google and got a free upgrade, no more problems. Working mainly in LR and PS5.

Picture North Carolina wrote in post #17286839 (external link)
One of the biggest shocks I ever had is that Google, as big as they are, actually offers pretty darn good support on Nik products. Contact them.

Thanks guys! Will do that!


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Nik Software HDR Merge Crashes with CC
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