New laptop very slow with LR/PS

Hi all,
Coming to some experts to help with this. Got a great deal on an Asus laptop with an IPS screen, i5, 8GB RAM and couldn't pass it up. But LR and PS are very slow and it is extremely frustrating. Trying to figure out why this is so much slower than my 4 year old PC with an i3 and 6GB RAM.

Running LR and PS using Adobe CC for the latest updates. Removed all bloatware, extra programs, etc. Argh.

What is the model number of the laptop- we can probably figure out what the bottleneck is.

Log onto the vendor of the graphics chipset (nvidia/AMD/intel) and download the latest update for your graphics chipset.

Depending on the laptop model, you may have a slow hard drive in there as well- upgrading to an SSD makes a difference with LR/PS as well, and the cost has come down considerably in recent years.

Desktop CPU =/= Laptop CPU

http://www.bit-tech.net …be-fooled-by-laptop-cpus/

Run task manager, see what's using CPU. Post a screenshot of the process/details tab, sorted by highest CPU use at the top. Make sure RAM is showing.

Bleufire wrote in post #17469270
Desktop CPU =/= Laptop CPU

http://www.bit-tech.net …be-fooled-by-laptop-cpus/

Not sure if this is new to me, or known, but forgotten. Thanks for the article!

tim wrote in post #17469361
Run task manager, see what's using CPU. Post a screenshot of the process/details tab, sorted by highest CPU use at the top. Make sure RAM is showing.

Oh I like where this thread is going. I hope to learn something.

Been having an IT friend look at it also. 5400rpm hd and Intel 4400 integrated graphics seem to be the issue. Going to look at an SSD upgrade.

Maybe double up on the RAM as well. Couldn't hurt...

8 Gigs. He is fine in the RAM department and the cost to go to 16 GB for a laptop does NOT sound cheap.

Instead of removing bloatware and the such, wipe the whole thing clean instead and have your IT friend reinstall all necessary drivers. Your Intel 4400 is not slowing the PC down, PS *might* benefit from a graphics card but that isn't an option for you.

Did you see this?
http://www.computer-darkroom.com …be-lightroom-performance/

The SSD will show a slight improvement but who knows how much would benefit you in your situation. You mentioned bloatware so maybe you have a lot of clutter. IMO I always like to wipe the OS off and start fresh w/o bloatware so I know that I have a clean slate to start with.

Also, what size are you doing the image previews? Question, are you grabbing your files from an external drive? Like a USB 2.0 Hard drive?

Scooter650 wrote in post #17471654
Been having an IT friend look at it also. 5400rpm hd and Intel 4400 integrated graphics seem to be the issue. Going to look at an SSD upgrade.

Suggest you follow the steps I suggested above and provide the information I suggested. Graphics card is unlikely to be an issue. Adding an SSD may make things faster but may not address the root cause. The 5400RPM laptop disk isn't the fastest but I suspect something else is going on - a rogue process or similar. If you spend the time to look into things as suggested we can likely make it faster at no cost, then an SSD will make it even faster again.

I ran PS and LR on an Intel HD3000 and it ran perfectly. GPU has little effect on PS and LR.

Sorry, got swamped at work. Here is a screenshot with nothing running except IE.

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Scooter650 wrote in post #17471654
Been having an IT friend look at it also. 5400rpm hd and Intel 4400 integrated graphics seem to be the issue. Going to look at an SSD upgrade.

This is why IT people are not always the best to ask about computers doing image processing.
Lightroom does NOT use the GPU, at all (the next version might, a little bit). Photoshop makes very limited use of the GPU and it does not need a powerful one. The integrated HD4400 is more than enough to handle Photoshops limited GPU needs.
I used to manage 22,000 portraits in Lightroom on a workstation that was using the Intel HD4000 GPU to run 2 monitors.

My current laptop only has an Intel HD3000 GPU that has never been a bottleneck.

Scooter650 wrote in post #17474528
Sorry, got swamped at work. Here is a screenshot with nothing running except IE.

Unfortunately, what we need to know is what model CPU you are running.
This will be listed in System Information under processor, or we will be able to find it if you can tell us what model of laptop you have bought.

But the problem is likely a combination of slow hard drive, and low spec processor.

You need to work out what "windows modules installer work" and "antimalware service executable" are. They're taking up some CPU and no doubt other resources.

Can you post a screenshot of the performance tab with and without LR and PS open? Computer and CPU details would be useful.

It is an Asus ASQ501LAT19 with an Intel Core i5 4200u processor.