I have been asked to edit a friend's wedding photos as the ones she were given were of poor quality.
They didn't even do a personal review of the photos, just simply dropped of CD of images
She had tried to contact the photographer, but didn't get very far, basically being fobbed off.
When my friend asked about re-edits, she was told that all she had was JPG, the photographer had already trashed the RAW files.
I am posting here to pick the brains of wedding photographers as to 'usual practice', since I have only done one paid wedding and a few engagement shoots
1. Is it normal to trash the RAWS after editing? Apparently the photographer was willing to hand over unedited JPGs, even though she initially shot RAW? (Seems weird to me)
2. Is it the norm to do PP without consulting the bride?
3. What is usual practice when your client is unhappy with your work (in this case, EDITED photos were poor - too much noise, blurry, major blown highlights, B&W conversions that were way too contrasty, poor composition - but I am hesitant to publish samples incase the photographer is on this forum)
Q for Aussies..
3. My friend paid over $3000 for the package? Are there any options apart from going NSW Dept of Fair Trading in order to get (some) money back? She had a contract which also allowed for an engagement shoot and they didn't happen.