Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Marketplace & Market Info Market Watch 
Thread started 17 Nov 2015 (Tuesday) 10:57
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

Adorama! Greatest company in the ENTIRE UNIVERSE.

 
Bassat
"I am still in my underwear."
Avatar
7,719 posts
Likes: 2617
Joined Oct 2015
Post edited over 2 years ago by Bassat.
     
Nov 17, 2015 10:57 |  #1

I've made two purchases from Adorama and everything went well. Both times. Really. I have no complaints about this company at all. And I'm not the only one! This guy had a problem that was corrected in under an hour! https://photography-on-the.net …read.php?t=1445​897&page=1 .

He just has to love that kind of customer service. Wouldn't you? While I'm at it, three cheers for Helen Oster, Adorama's wise and benevolent CS rep 'round these parts.

Let's hear it for Adorama! Woo-woot!


Tom

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
Perfectly ­ Frank
I'm too sexy for my lens
3,697 posts
Gallery: 47 photos
Likes: 1143
Joined Oct 2010
     
Nov 17, 2015 11:31 |  #2

Woo-woot! I agree!

Just to celebrate, I'm going to place an order with Adorama!


My flickr albums (external link)
My Best Aviation Photos (external link)

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,432 posts
Likes: 457
Joined Jul 2008
Location: New York
     
Nov 17, 2015 13:01 |  #3

Aaawwwww......thanks!


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
bigcountry
Goldmember
Avatar
4,477 posts
Likes: 122
Joined Oct 2006
Location: Louisville, KY
     
Nov 17, 2015 13:08 |  #4

Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.


Louisville Kentucky Wedding Photographer (external link)
Travel the World and Photograph (external link)
Find me on Facebook (external link)

  
  LOG IN TO REPLY
Perfectly ­ Frank
I'm too sexy for my lens
3,697 posts
Gallery: 47 photos
Likes: 1143
Joined Oct 2010
     
Nov 17, 2015 13:30 |  #5

bigcountry wrote in post #17787374 (external link)
Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.

Then they need to make Helen company CEO. ;-)a


My flickr albums (external link)
My Best Aviation Photos (external link)

  
  LOG IN TO REPLY
Bassat
THREAD ­ STARTER
"I am still in my underwear."
Avatar
7,719 posts
Likes: 2617
Joined Oct 2015
     
Nov 17, 2015 14:19 |  #6

Perfectly Frank wrote in post #17787401 (external link)
Then they need to make Helen company CEO. ;-)a


Careful, there podna! Ever heard of the Peter Principle? :) (No offense, Helen.)


Tom

  
  LOG IN TO REPLY
flowrider
Goldmember
Avatar
3,571 posts
Gallery: 124 photos
Best ofs: 6
Likes: 767
Joined Dec 2009
Location: 604
     
Nov 17, 2015 14:37 |  #7

+1. Really I've ordered a bunch of stuff from them and even have had issues with products. It all took a bit of time but it all got sorted out just fine.


~Steve~
~ My Website-stevelowephoto.com (external link) ~ Facebook (external link)
Feedback Feedback Feedback

  
  LOG IN TO REPLY
maverick75
Cream of the Crop
5,700 posts
Gallery: 2 photos
Likes: 607
Joined May 2012
Location: Riverside,California
     
Nov 17, 2015 14:39 |  #8

bigcountry wrote in post #17787374 (external link)
Thing only get corrected when you deal with Helen. Adorama has provided me with somewhat good service but at times dealing with them has been a huge headache.

If they didn't have Helen to fix problems, I would never do business with them again.


Same here. She's the only reason I'd ever consider buying from them after the couple of times they dropped the ball.


- Alex Corona Sony A7, Canon 7DM2/EOS M, Mamiya 645/67
Flickr (external link) - 500px (external link) - Website (external link)- Feedback -Feedback

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,432 posts
Likes: 457
Joined Jul 2008
Location: New York
     
Nov 17, 2015 15:36 |  #9

You are all amazing and wonderful, but truthfully I couldn't do my job half so well without the incredible back-up I get from my colleague Leah, plus my manager Jerry, and our head of CS, Rick.


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
welshwizard1971
Goldmember
1,340 posts
Likes: 935
Joined Aug 2012
Location: Southampton Hampshire UK
     
Nov 17, 2015 16:04 |  #10

Here in the UK there's no way a company would engage on the net with it's customers like Helen does, so for me, it's refreshingly impressive that Helen is so active on here, and it really should be congratulated and appreciated by you guys, you guys should buy her flowers or something :-)


5DIII, 40D, 16-35L 35 ART 50 ART 100L macro, 24-70 L Mk2, 135L 200L 70-200L f4 IS
Hype chimping - The act of looking at your screen after every shot, then wildly behaving like it's the best picture in the world, to try and impress other photographers around you.

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,432 posts
Likes: 457
Joined Jul 2008
Location: New York
     
Nov 17, 2015 16:21 |  #11

welshwizard1971 wrote in post #17787580 (external link)
Here in the UK there's no way a company would engage on the net with it's customers like Helen does, so for me, it's refreshingly impressive that Helen is so active on here, and it really should be congratulated and appreciated by you guys, you guys should buy her flowers or something :-)

You know I'm a British transplant? Born in Bristol.....


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
Bassat
THREAD ­ STARTER
"I am still in my underwear."
Avatar
7,719 posts
Likes: 2617
Joined Oct 2015
     
Nov 17, 2015 16:26 as a reply to  @ HelenOster's post |  #12

A bit OT here, but its my thread, so why not? Helen, your avatar says, "That's me!" I am guessing you are the adult in that shot. Care to share?


Tom

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,432 posts
Likes: 457
Joined Jul 2008
Location: New York
     
Nov 17, 2015 18:19 |  #13

Bassat wrote in post #17787611 (external link)
A bit OT here, but its my thread, so why not? Helen, your avatar says, "That's me!" I am guessing you are the adult in that shot. Care to share?

Yes, that's me and my little girl


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
welshwizard1971
Goldmember
1,340 posts
Likes: 935
Joined Aug 2012
Location: Southampton Hampshire UK
     
Nov 18, 2015 06:43 |  #14

HelenOster wrote in post #17787601 (external link)
You know I'm a British transplant? Born in Bristol.....

And they can understand your accent in the USA? Or do they all assume you're a pirate?  :p


5DIII, 40D, 16-35L 35 ART 50 ART 100L macro, 24-70 L Mk2, 135L 200L 70-200L f4 IS
Hype chimping - The act of looking at your screen after every shot, then wildly behaving like it's the best picture in the world, to try and impress other photographers around you.

  
  LOG IN TO REPLY
runninmann
what the heck do I know?
Avatar
8,156 posts
Gallery: 47 photos
Likes: 146
Joined Feb 2006
Location: Michigan-U.S.A.
     
Nov 18, 2015 17:57 |  #15

HelenOster wrote in post #17787601 (external link)
You know I'm a British transplant? Born in Bristol.....

There were some clues in the other thread, now locked. "I apologise if I caused you offence."


My Gear

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

3,271 views & 25 likes for this thread
Adorama! Greatest company in the ENTIRE UNIVERSE.
FORUMS Marketplace & Market Info Market Watch 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is PhotosByLena
487 guests, 409 members online
Simultaneous users record so far is 6430, that happened on Dec 03, 2017

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.