Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 10 Dec 2015 (Thursday) 21:11
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

SIGMA Dock, what the? Cable?

 
mwsilver
Goldmember
3,827 posts
Gallery: 44 photos
Likes: 437
Joined Oct 2011
Location: Central New Jersey
     
Dec 11, 2015 12:37 |  #16

CyberDyneSystems wrote in post #17814663 (external link)
Just the dock, I can find software online, but no instructions, no cable nada.

Despite what others are suggesting about purchasing a cable you shouldn't have to. There should have been one packaged with the dock. If it wasn't there. along with the instructions, then that is a problem. You should contact Adorama and find out what happened.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
BigAl007
Cream of the Crop
Avatar
7,964 posts
Gallery: 542 photos
Best ofs: 1
Likes: 1597
Joined Dec 2010
Location: Repps cum Bastwick, Gt Yarmouth, Norfolk, UK.
     
Dec 11, 2015 12:38 |  #17

I see that Jake's purchase was a secondhand item. If you get a new one does that come with the cable? My daughter bought me one a while ago from Amazon, for christmas, and it is now sitting wrapped under the tree. I don't want to not be able to play with it and my 150-600 C over the holidays. With the plethora of different USB connection types it can be really annoying to find that your device has a unusual connector type. When I am looking for secondhand stuff unless the ad specifically mentions that it comes with the cables etc I assume that it doesn't. Of course the well thats OK I've lots of USB cables anyway goes and fall down in a situation like this where the connector is unusual.

Alan


My Flickr (external link)
My new Aviation images blog site (external link)

  
  LOG IN TO REPLY
nqjudo
Goldmember
Avatar
3,169 posts
Likes: 1026
Joined Apr 2007
     
Dec 11, 2015 12:39 as a reply to  @ BigAl007's post |  #18

Al, new units come with a cable.


No photographer is as good as the simplest camera. - Edward Steichen.

  
  LOG IN TO REPLY
mwsilver
Goldmember
3,827 posts
Gallery: 44 photos
Likes: 437
Joined Oct 2011
Location: Central New Jersey
     
Dec 11, 2015 12:40 |  #19

vengence wrote in post #17814665 (external link)
Eh, while Helen is a rockstar, I've found adorma proper to be lackluster. Do agree it seems almost criminal to sell something like that without all the cables.

If it was sold as new the cable and instructions should have been in the package. If they were not there then this was an open box which may have accounted for the very low price he paid. Normally this is a $60 item.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
  LOG IN TO REPLY
CyberDyneSystems
THREAD ­ STARTER
Admin (type T-2000)
Avatar
49,440 posts
Gallery: 156 photos
Likes: 5996
Joined Apr 2003
Location: Rhode Island USA
     
Dec 11, 2015 12:41 |  #20

Thanks Tom!!


GEAR LIST
CDS' HOT LINKS
Jake Hegnauer Photography (external link)

  
  LOG IN TO REPLY
CyberDyneSystems
THREAD ­ STARTER
Admin (type T-2000)
Avatar
49,440 posts
Gallery: 156 photos
Likes: 5996
Joined Apr 2003
Location: Rhode Island USA
     
Dec 11, 2015 12:51 |  #21

Dear SIGMA. the "U" in USB means "Universal"

It does not stand for "Unusual" :)


GEAR LIST
CDS' HOT LINKS
Jake Hegnauer Photography (external link)

  
  LOG IN TO REPLY
CyberDyneSystems
THREAD ­ STARTER
Admin (type T-2000)
Avatar
49,440 posts
Gallery: 156 photos
Likes: 5996
Joined Apr 2003
Location: Rhode Island USA
     
Dec 11, 2015 12:54 |  #22

mwsilver wrote in post #17815270 (external link)
Despite what others are suggesting about purchasing a cable you shouldn't have to. There should have been one packaged with the dock. If it wasn't there. along with the instructions, then that is a problem. You should contact Adorama and find out what happened.

I agree, the listing is gone, as it was a one time item, but there was no mention of missing parts.

That said it would not have been an issue if it had any of the dozen or so connectors that I do have,. I was quite taken aback that someone would spend time to engineer a connector that does exactly what 12 other connectors do, just to be different, and then that anyone would actually use said connector.

"OSB" ? O stands for Obnoxious


GEAR LIST
CDS' HOT LINKS
Jake Hegnauer Photography (external link)

  
  LOG IN TO REPLY
05Xrunner
Goldmember, Flipflopper.
Avatar
5,732 posts
Gallery: 52 photos
Likes: 493
Joined Dec 2005
Location: Pittsburgh PA
     
Dec 11, 2015 14:48 |  #23

well I would say this is Adorama fault since they never listed it had no cable and new ones comes with the cable. They should have disclosed that in the used item.


My gear
Fuji X-T2, Fuji 18-55 2.8-4 OIS, Fuji 35 f2, Fuji 56 1.2, Fuji 90 f2, Fuji 55-200 3.5-4.8 OIS
Sony RX100 II

  
  LOG IN TO REPLY
mwsilver
Goldmember
3,827 posts
Gallery: 44 photos
Likes: 437
Joined Oct 2011
Location: Central New Jersey
Post edited over 3 years ago by mwsilver.
     
Dec 11, 2015 15:35 |  #24

CyberDyneSystems wrote in post #17815297 (external link)
I agree, the listing is gone, as it was a one time item, but there was no mention of missing parts.

That said it would not have been an issue if it had any of the dozen or so connectors that I do have,. I was quite taken aback that someone would spend time to engineer a connector that does exactly what 12 other connectors do, just to be different, and then that anyone would actually use said connector.

"OSB" ? O stands for Obnoxious

How long ago did you get it? If its recent and you have the receipt I'm sure Adorama would follow up and send you a cable if you asked.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
  LOG IN TO REPLY
John ­ from ­ PA
Cream of the Crop
8,621 posts
Likes: 647
Joined May 2003
Location: Southeast Pennsylvania
     
Dec 11, 2015 16:05 |  #25

CyberDyneSystems wrote in post #17814651 (external link)
I'm a reasonable man.
One that over the years has amassed an inventory of cables the likes of which could sink a small vessel.

I do not however seem to have a USB cable with a connector that fits the SIGMA USB dock.
I have never seen anything with such a tiny connector. It makes the Micro and Mini USB connectors look positively giant.

I suggest you make the effort to get the proper cable through Adorama or Sigma. The cable with my dock has a torroidal filter about 3 to 4 inches from the dock. You can see this in ghe picture at Sigma's website. These filters are designed to minimize electrical interference between devices. Early on the dock was known to have issues with I think Logitech wireless mice. I personally don't have issues with either my Microsoft keyboard or wireless mouse but position the dock as far away as possible from those devices.




  
  LOG IN TO REPLY
05Xrunner
Goldmember, Flipflopper.
Avatar
5,732 posts
Gallery: 52 photos
Likes: 493
Joined Dec 2005
Location: Pittsburgh PA
     
Dec 11, 2015 16:10 |  #26

http://www.amazon.com …30&sr=8-1&keywords=uc+usb (external link)
Shielded one
kinda negates buying used now that Adorama got one over if they dont send a cable for free.


My gear
Fuji X-T2, Fuji 18-55 2.8-4 OIS, Fuji 35 f2, Fuji 56 1.2, Fuji 90 f2, Fuji 55-200 3.5-4.8 OIS
Sony RX100 II

  
  LOG IN TO REPLY
CyberDyneSystems
THREAD ­ STARTER
Admin (type T-2000)
Avatar
49,440 posts
Gallery: 156 photos
Likes: 5996
Joined Apr 2003
Location: Rhode Island USA
     
Dec 11, 2015 16:52 |  #27

mwsilver wrote in post #17815473 (external link)
How long ago did you get it?

Yesterday. I've not talked to Adorama yet, but last night I posted this thread to find out if there was a possibility that I was just missing something obvious.


GEAR LIST
CDS' HOT LINKS
Jake Hegnauer Photography (external link)

  
  LOG IN TO REPLY
mwsilver
Goldmember
3,827 posts
Gallery: 44 photos
Likes: 437
Joined Oct 2011
Location: Central New Jersey
     
Dec 11, 2015 18:31 |  #28

CyberDyneSystems wrote in post #17815543 (external link)
Yesterday. I've not talked to Adorama yet, but last night I posted this thread to find out if there was a possibility that I was just missing something obvious.

They definitely owe you a cable unless it was sold "as is". There should be instructions and a warranty card as well.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,484 posts
Likes: 508
Joined Jul 2008
Location: New York
     
Dec 14, 2015 06:54 |  #29

CyberDyneSystems wrote in post #17815543 (external link)
Yesterday. I've not talked to Adorama yet, but last night I posted this thread to find out if there was a possibility that I was just missing something obvious.

Please email me with your order number, so I can help! Helen@adorama.com


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,484 posts
Likes: 508
Joined Jul 2008
Location: New York
     
Dec 14, 2015 07:10 |  #30

05Xrunner wrote in post #17815446 (external link)
well I would say this is Adorama fault since they never listed it had no cable and new ones comes with the cable. They should have disclosed that in the used item.

I agree!!!!


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

11,862 views & 37 likes for this thread
SIGMA Dock, what the? Cable?
FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is artjur
884 guests, 339 members online
Simultaneous users record so far is 15144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.