lilkngster wrote in post #17891562
I agree, perhaps harshly negative with limited information from the OP or the photographer, and since my first post, I was able to find some more photos from google, pintrest, and cache, which at least confirms her skill level and her growth over the last few years and that the current photos do fit into her online "portfolio". It also seems as she does not keep up her blog, which might account for the apparent missing links...
But, something does not add up here. I'm trying to connect asking us (random people) and the OP (an acquaintance) to comment on the quality of pictures for the given price and the photog getting sued. I don't expect to get the whole story, but to me, it sounds like she is trying to justify that her work is "OK" enough for the price, almost as a defense that her quality/price is within acceptable community standards. So either the client had the wrong expectations, which is the photographer's responsibility, or the client is seeing an opportunity to pay off some of the wedding expenses, which should have been covered in the contract.
Stuart, you are in the biz (I am not). How would you respond if this was happening to you?
And yes, I have a very vivid imagination, especially when the facts are lacking!
How would I handle this lilkngster? Well, there are two, maybe three issues here:
1. Actual quality of the actual work done for the client in question. Since we have not seen those specific shots, it is impossible to comment or speculate based upon "other work" shown in a blog. Work should be consistent, but it can vary due to the environment, unexpected conditions beyond the control of the photographer, and willingness/unwillingness of the people to cooperate for group shots, portraits or various activities. We weren't there - we don't know what happened.
2. Unhappiness of the bride's mother. Does she feel she did not get proper value or full service, or is she unhappy with the quality of the work or how SHE APPEARS in the photos? Some folks are really funny about being photographed, regardless of the situation. If they are unhappy with themselves than they are unhappy with EVERYTHING.
This requires a sit-down discussion....not a text, bunch of emails, or tag-you-are-it voicemails. Understanding and sensitivity is required here. It is easy to throw stones from behind electronic communications but once people are face to face the story either changes, or it is adequately explained, to most everybody's satisfaction. We are hoping for the latter here. This does not have to be a lose-lose situation.
3. Inadequate Funds - Perhaps the whole wedding ran over budget and the mom is desperately trying to recoup some of the $$$ somewhere, by any means. I certainly hope this is NOT the case because then that speaks to the character of individual.
Since you are an acquaintance of the OP you seem to have a lot more inside information than the rest of us.
Was there a signed contract involved?
Was it delivered upon?
Were images provided in a timely fashion?
Were instructions followed?
Was everybody on-time, allowing for proper photographic coverage?
Were there any other issues I haven't addressed?
This is simply one of those situations I don't like (and I'm contributing to it) where we are asked to second guess another photographer in the court of public opinion, with inadequate evidence, a worse than thin story, and with no samples of work. Perhaps she in fact did a mediocre job, at worst, but any attacks are unfair to her at this point based on the evidence.
Give me solid facts, not somebody's alleged unhappiness. - Stu