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FORUMS Post Processing, Marketing & Presenting Photos The Business of Photography 
Thread started 13 Oct 2016 (Thursday) 18:05
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having issues with instagram

 
PJmak
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Oct 13, 2016 18:05 |  #1

I am having a few issues with instagram and I cant find the answers.

Well first I cant tag more than two people in any of my pics.

Second, if I post more than a few pitures in a row it wont let me post anymore until like the next day. Is there a limit??


Last I feel like my instagram isnt being seen by everyone.

Below are mine and my wife's accounts, both created on same day and have similar amount of photos and followers.

We did a test and uploaded the same pic last night with same tags and at the same time and hers just blew up. She got like 30 likes in 15 minutes while today(more than 10 hours later) I barely got to 15 likes. She currently has 50 likes on that photo. She even tagged me in it.

Ive heard of issues where ones posts are not seen by everyone. Is there something being blocked on my account???

Mine: @slikapic

Wifes: @olyajanjic


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kjonnnn
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Oct 13, 2016 18:40 |  #2

I see both accounts. Your last pic says it was uploaded 19 hours ago. Someone riding a bike?




  
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Dan ­ Marchant
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Oct 13, 2016 19:25 |  #3

They have changed the algorithm that chooses how images are displayed but I don't know how that would affect the same image.

Re the images I notice that her copy is displayed wide screen in my feed while yours is shown square. Not sure if that may affect engagement. I also noticed that hers shows as being an hour before yours - not sure if yours is seen by the system as too similar/duplicate and thus shown to less people/not shown to those who've already seen hers.

Lastly are you posting via phone/the app or using and instagram posting services/plugins (such as http://www.lrinstagram​.com/ (external link))? I have been using the LR plugin but a recent change to instagram means that images posted via this aren't showing up in #hashtag searches.


Dan Marchant
Website/blog: danmarchant.com (external link)
Instagram: @dan_marchant (external link)
Gear Canon 5DIII + Fuji X-T2 + lenses + a plastic widget I found in the camera box.

  
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PJmak
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Oct 13, 2016 23:26 |  #4

Im posting via phone and my pic was actually uploaded a bit before hers.


We made a test account.

I uploaded the same picture again with same tags but I am unable to see that pic under those tags from my wifes account. From my old account above I am.

Also I am unable to direct message her from the new test account. She never got my message.


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nikki-s
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Oct 21, 2016 09:19 |  #5

I know it sounds unusual, but i once had someone hack my insta account. I was super stressed because i had too many photos in this account to start another one. I ended up writing them an email and they figured out a way to help me get my account back. I would say, try writing them an email. Customer care always replies :)




  
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PJmak
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Oct 21, 2016 10:22 |  #6

I think I figured it out.

For some reason instagram had issues linking to my facebook account on my phone.

That caused it to not work properly


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having issues with instagram
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