Last Wednesday I saw that Canon was offering 10% off of their refurb lenses. I was informed that three were available, and so I pulled the trigger on the 16-35 f4. Today, I still have not received my lens, so I called Canon and was informed that the lens was backordered. After I ordered the lens I went back to the website and it said there were 13 available. Today, the lens says "In Stock", however according to Canon it is on backorder. No email telling me it was on backorder, and my email confirmation from Canon on the 18th says "In Stock". The rep said it was probably a web error. This is poor customer service from Canon, especially since I had to go hunting for the lens when THEY should have sent me an email telling me it was not available! I am glad I did not really need this lens for a shoot, as it would have put me in a bad situation. I know a lot of you have bought refurb and were happy; this is my first time and I am at a loss as to what to do, since I am losing almost 90 if I cancel the order.
thanks for letting me rant.