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Thread started 27 Sep 2017 (Wednesday) 09:08
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Photoshop graphics editor

 
Greg90
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Sep 27, 2017 09:08 |  #1

Does anybody use Adobe Photoshop graphics editor? I installed it yesterday. Tried to open .psd extension file which was e-mailed to me.
But the file showing a warning message "Unknown format file." So is there another way to open this file?




  
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RDKirk
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Sep 27, 2017 10:58 |  #2

Greg90 wrote in post #18461365 (external link)
Does anybody use Adobe Photoshop graphics editor? I installed it yesterday. Tried to open .psd extension file which was e-mailed to me.
But the file showing a warning message "Unknown format file." So is there another way to open this file?

First: Did they actually create the file in Photoshop or did they use some kind of clone or conversion program?

Have them open and save the file from a genuine copy of Photoshop and send the new copy to you.




  
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Sep 27, 2017 11:02 |  #3

What version of Photoshop did you install?


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almenezes
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Sep 28, 2017 07:30 |  #4

Google can find programs that support PSD file format (for example PSD Viewer Tool (external link)). Some may only be able to read or write then some may only be able to display or generate a thumbnail. Also i know that Gimp can open a layered PSD file.




  
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RDKirk
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Sep 28, 2017 08:35 |  #5

almenezes wrote in post #18462056 (external link)
Google can find programs that support PSD file format (for example PSD Viewer Tool (external link)). Some may only be able to read or write then some may only be able to display or generate a thumbnail. Also i know that Gimp can open a layered PSD file.

Sometimes they don't output a psd to suit Photoshop, though.




  
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saea501
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Sep 28, 2017 08:38 |  #6

RDKirk wrote in post #18461439 (external link)
First: Did they actually create the file in Photoshop or did they use some kind of clone or conversion program?

Have them open and save the file from a genuine copy of Photoshop and send the new copy to you.

I have several PSD files that were not created in PS and PS will not open them. I use the Microsoft Digital Imaging program to open them.


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davesrose
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Sep 28, 2017 10:24 |  #7

Adobe also doesn't have great backward compatibility with data files. IMO, that's their way of getting you to stay current with your subscription. If your client sent a PSD file from the newest version of Photoshop CC, and you have an older version of Photoshop Elements (or CS6), then you may not be able to open it. You "might" be able to open if the PSD file was saved with “Maximize PSD File Compatibility” enabled. You can go under Edit/Preferences/File Handling, and then select "Ask" for "Maximize PSD and PSB File Compatibility".


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Photoshop graphics editor
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