Here’s a USPS story that’s had me scratching my head. This just happened a couple of weeks ago, at the beginning of November (before the start of the holiday season).
I ordered something from Amazon and they sent me a USPS tracking number. The next day--a day early--I got a notification from the Amazon app that it had been delivered, left at the front door. I was home at the time so I went to the door, no more than ten minutes after the notification appeared, but there was nothing there. I checked where they sometimes leave packages at the top of the driveway. Nothing. I checked my mailbox. Nothing.
Just to be sure, I looked at the USPS online tracking information, and it too said it had been delivered. Then I noticed it said it was delivered in Westminster, Maryland. I live in Northern Virginia, and all of my mail is sorted through Dulles VA, which is only five or six miles from my home, and at least 60-70 miles from Westminster MD. So right away I was suspicious. Had Amazon sent me the wrong tracking number?
I called Amazon and the representative I spoke with confirmed the shipping address and tracking information for the order. When I pointed out the part about Westminster MD and explained that my mail wouldn’t be sorted there, she put me on hold while she called USPS. When she brought me back on, the representative from USPS said that she could confirm that the package with that tracking number was in fact addressed to a location in Westminster MD, where it had been delivered. They must keep images for security or verification purposes. She couldn’t tell me what that address was, for obvious reasons.
So we concluded that Amazon must have somehow sent me the wrong tracking number. The Amazon representative advised me to wait another couple of days and call back if it still hadn’t arrived.
The next day, the package was delivered to my front door. I looked at the tracking number on the package itself, and it was the exact same number I had been given by Amazon! I entered it very carefully again in the USPS web site, and it still reported that it had been delivered the day before in Westminster MD.
So in the end, I got the package on the expected delivery date, so all went well there. But I’m still totally baffled as to why the USPS tracking shows Westminster MD, and why the USPS representative said it was in fact addressed there. All I can think is that, somehow, somebody’s system, either Amazon or USPS, issued the same tracking number twice. But I’m not even sure I buy that, because I would expect the tracking information to show lots of conflicting events between Westminster MD and Dulles VA every time either package was scanned along the way.