Approve the Cookies
This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and our Privacy Policy.
OK
Index  •   • New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Guest
New posts  •   • RTAT  •   • 'Best of'  •   • Gallery  •   • Gear  •   • Reviews
Register to forums    Log in

 
FORUMS Marketplace & Market Info Market Watch 
Thread started 20 Mar 2018 (Tuesday) 09:52
Search threadPrev/next
sponsored links
(this ad will go away when you log in as a registered member)

Adorama experience

 
Kiwimochi
Senior Member
388 posts
Likes: 94
Joined Dec 2010
Post edited over 1 year ago by Kiwimochi. (2 edits in all)
     
Mar 20, 2018 09:52 |  #1

On Friday 3/16, i ordered Leica M10 with Adorama. I asked for Sat delivery but was told they don't have that option. It's fine. I was able to move our models/make up artist to next week. UPS 2 days air it is. They suppose to ship out the same day on Friday so that it will get to California on Tues 3/20. I moved out shooting date to Tues. They didn't ship it out unitl Monday. That will make the package will arrive on Wed. I called and the resolution is place new order and they will do next day air, which mean it will make here today (Tues 3/20). Ok, i've been a loyal customer of Adorama, no problem. Placed brand new order. Got the email the ordered completed. Guess what, woke up this morning, check on the UPS, it said schedule change. No status. The package STILL NOT LEFT the warehouse as i'm typing this.

So now, i'm out of $14,000 on my cc charge. $350 fee for the make up artist since nothing going to happen today.

First order #: 20614455
Second order: 20626527

*** UPDATE****
UPS now showed it is in the delivery truck.




  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)
gjl711
According to the lazy TF, My flatulence rates
Avatar
54,820 posts
Likes: 2057
Joined Aug 2006
Location: Deep in the heart of Texas
     
Mar 20, 2018 10:00 |  #2

I'll let you work out the shipping issues but seriously, you order a camera for a shoot planing it to be delivered on the day of the shoot? Seems very risky especially in the winter where the N.E. has been hammered with these storms. Wouldn't a better plan be to have the new equipment delivered a week or two before it's needed?


Not sure why, but call me JJ.
I used to hate math but then I realised decimals have a point.
.
::Flickr:: (external link)
::Gear::

  
  LOG IN TO REPLY
Charlie
Guess What! I'm Pregnant!
15,534 posts
Gallery: 8 photos
Likes: 5571
Joined Sep 2007
     
Mar 20, 2018 10:02 |  #3

it's unfortunate, but it happens. Can you buy local?

Only 1 company I would trust with such an urgent delivery.... amazon.


Sony A7riii/A9 - FE 12-24/4 - FE 24-240 - CV 21/3.5 - FE 35/2.8 - SY 35/1.4 AF - FE 50/1.8 - FE 85/1.8 - EF 135/1.8 Art - F 600/5.6 - CZ 100-300 - Astro Rok 14/2.8 - Tamron 28-75/2.8 RXD, 70-200/2.8 VC

  
  LOG IN TO REPLY
ksbal
Goldmember
Avatar
2,745 posts
Gallery: 374 photos
Best ofs: 9
Likes: 2352
Joined Sep 2010
Location: N.E. Kansas
Post edited over 1 year ago by ksbal.
     
Mar 20, 2018 10:03 |  #4

Um... use a different camera? No way a shoot isn't going to happen, that I have planned, because I don't have one piece of equipment.

I totally get being upset with Adorama if they didn't deliver as promised, but to hang a whole shoot on them? That just isn't professional.

Professionals have backups, and make it happen.. no matter what.

So make it happen.


Godox/Flashpoint r2 system, plus some canon stuff.

  
  LOG IN TO REPLY
Kiwimochi
THREAD ­ STARTER
Senior Member
388 posts
Likes: 94
Joined Dec 2010
     
Mar 20, 2018 10:12 |  #5

* update*

UPS just send an update email that it will be out today. Phewww.. i almost send my make up artist home.




  
  LOG IN TO REPLY
TooManyShots
Cream of the Crop
10,203 posts
Likes: 520
Joined Jan 2008
Location: NYC
     
Mar 20, 2018 10:40 |  #6
bannedPermanent ban

I am not going to comment on how you run your business but I am totally impressed you can charge $14k on your CC....:) :) I am wondering if you can rent in the first place???


One Imaging Photography (external link) and my Flickr (external link)
Facebook (external link)

  
  LOG IN TO REPLY
MalVeauX
"Looks rough and well used"
Avatar
13,063 posts
Gallery: 1508 photos
Best ofs: 4
Likes: 9787
Joined Feb 2013
Location: Florida
     
Mar 20, 2018 10:50 |  #7

I don't see how this is Adorama, or any business's fault.

Looks like a really bad plan to me in the first place.

And frankly, if not having a camera like the M10 at the shoot breaks the shoot, then I guess it was a specific shoot to promote the M10, because there's no way you cancel a shoot over one camera. Not even in the realm of professionalism.

But, I'm not trying to be ugly or rude, we obviously don't know all the details.

We do know however that it's not Adorama's fault that this plan was put in place, there's zero guarantee on delivery. Ever.

But hey, now you have to praise Adorama for making it work, despite you calling them screw ups.

Very best,


My Flickr (external link) :: My Astrobin (external link)

  
  LOG IN TO REPLY
Kiwimochi
THREAD ­ STARTER
Senior Member
388 posts
Likes: 94
Joined Dec 2010
     
Mar 20, 2018 10:52 |  #8

MalVeauX wrote in post #18590100 (external link)
I don't see how this is Adorama, or any business's fault.

Looks like a really bad plan to me in the first place.

And frankly, if not having a camera like the M10 at the shoot breaks the shoot, then I guess it was a specific shoot to promote the M10, because there's no way you cancel a shoot over one camera. Not even in the realm of professionalism.

But, I'm not trying to be ugly or rude, we obviously don't know all the details.

We do know however that it's not Adorama's fault that this plan was put in place, there's zero guarantee on delivery. Ever.

But hey, now you have to praise Adorama for making it work, despite you calling them screw ups.

Very best,

you forgot that i have to put 2 ordered? :)




  
  LOG IN TO REPLY
HelenOster
That's me!
Avatar
4,483 posts
Likes: 507
Joined Jul 2008
Location: New York
     
Mar 20, 2018 11:40 |  #9

Kiwimochi wrote in post #18590105 (external link)
you forgot that i have to put 2 ordered? :)

Per my email to you, we will refund the first one tomorrow once we see it tracking back successfully.


Adorama Camera Customer Service Ambassador
Helen@adorama.com
http://twitter.com/Hel​enOster (external link)
http://www.flickr.com/​people/22264746@N07/ (external link)

  
  LOG IN TO REPLY
sponsored links
(this ad will go away when you log in as a registered member)

900 views & 10 likes for this thread
Adorama experience
FORUMS Marketplace & Market Info Market Watch 
AAA
x 1600
y 1600

Jump to forum...   •  Rules   •  Index   •  New posts   •  RTAT   •  'Best of'   •  Gallery   •  Gear   •  Reviews   •  Member list   •  Polls   •  Image rules   •  Search   •  Password reset

Not a member yet?
Register to forums
Registered members may log in to forums and access all the features: full search, image upload, follow forums, own gear list and ratings, likes, more forums, private messaging, thread follow, notifications, own gallery, all settings, view hosted photos, own reviews, see more and do more... and all is free. Don't be a stranger - register now and start posting!


COOKIES DISCLAIMER: This website uses cookies to improve your user experience. By using this site, you agree to our use of cookies and to our privacy policy.
Privacy policy and cookie usage info.


POWERED BY AMASS forum software 2.1forum software
version 2.1 /
code and design
by Pekka Saarinen ©
for photography-on-the.net

Latest registered member is kitchentime
459 guests, 358 members online
Simultaneous users record so far is 15144, that happened on Nov 22, 2018

Photography-on-the.net Digital Photography Forums is the website for photographers and all who love great photos, camera and post processing techniques, gear talk, discussion and sharing. Professionals, hobbyists, newbies and those who don't even own a camera -- all are welcome regardless of skill, favourite brand, gear, gender or age. Registering and usage is free.