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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 26 Apr 2018 (Thursday) 18:59
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sending a camera to canon for cleaning

 
Phoenixkh
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Post edited 10 months ago by Phoenixkh.
     
Apr 27, 2018 17:38 |  #16

If you do decide to send it in.. I would strip it naked except for the body cap.... no battery, memory card or eye piece.

I sent in a 1D IV with the body cap and battery... it was noted in the tech notes... but didn't make it back.

They sent me a brand new N version, so all's well that ends well.


Kim (the male variety) Canon 1DX2 | 1D IV | 16-35 f/4 IS | 24-105 f/4 IS | 100L IS macro | 70-200mm f/2.8L IS II | 100-400Lii | 50 f/1.8 STM | Canon 1.4X III
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mwsilver
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Apr 27, 2018 19:19 |  #17

Phoenixkh wrote in post #18614917 (external link)
If you do decide to send it in.. I would strip it naked except for the body cap.... no battery, memory card or eye piece.

I sent in a 1D IV with the body cap and battery... it was noted in the tech notes... but didn't make it back.

They sent me a brand new N version, so all's well that ends well.

When I've taken my camera in for service, (I say taken rather than sent because I'm only 25 minutes away from the Jamesburg, New Jersey facility) I've always removed the battery and memory cards, but it never occurred to me to remove the eyepiece. That's a good idea! I will remember that for any future servicing.


Mark
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joeseph
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Apr 28, 2018 03:45 |  #18

Tom Reichner wrote in post #18614682 (external link)
Even if you've never done anything like this before, it is very fast and easy and pretty much "foolproof", as there isn't really anything that you can damage or mess up.

I am fully qualified to disagree...



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some fairly old canon camera stuff, canon lenses, Manfrotto "thingy", 1D MK II converted for IR, and now an M5
TF posting: here :-)

  
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Choderboy
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Apr 28, 2018 04:35 |  #19

joeseph wrote in post #18615122 (external link)
I am fully qualified to disagree...

thumbnail
Hosted photo: posted by joeseph in
./showthread.php?p=186​15122&i=i120281486
forum: Canon EOS Digital Cameras

Details? Did someone use a small flat blade screw driver and forget to wrap a Pec pad around the tip?


Dave
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johnf3f
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Apr 28, 2018 17:12 |  #20

Cleaned many sensors many times and, whilst it is not completely idiot proof, it is a very easy task to perform.

I certainly wouldn't (and haven't) paid to have it done!

Joseph - did you do that? Did you use a chisel?


Life is for living, cameras are to capture it (one day I will learn how!).

  
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Tom ­ Reichner
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Apr 28, 2018 17:24 |  #21

joeseph wrote in post #18615122 (external link)
I am fully qualified to disagree...

thumbnail
Hosted photo: posted by joeseph in
./showthread.php?p=186​15122&i=i120281486
forum: Canon EOS Digital Cameras

.
Of course, if you intentionally set out to damage and destroy a sensor, you will do it. . But anyone with even the slightest modicum of common sense will be able to clean their sensor properly the first time around, without causing any damage. . It's one of those things that is so simple and easy that you can do a great job even if you have no prior experience or practice.


.


"Your" and "you're" are different words with completely different meanings - please use the correct one.
"They're", "their", and "there" are different words with completely different meanings - please use the correct one.
"Fare" and "fair" are different words with completely different meanings - please use the correct one. The proper expression is "moot point", NOT "mute point".

  
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joeseph
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Apr 28, 2018 21:00 |  #22

20D IR filter pic above was the combined result of:

a) inexperience
b) advice that cleaning is foolproof
c) grit on the sensor
d) incorrect tools being used
e) testing how easily the filter is to scratch after the initial scratching occurred

I'd say the surface of the filter was stuffed on the first wipe given the way it happened at the time, but common advice at the time (2005 I think?) was that "it's just a piece of glass, if the dust doesn't come off in the first wipe, just keep at it"

of course once the damage was done, I did quite a bit of testing on the scratched filter & found you could scratch/remove the top surface fairly easily with just a fingernail. Suspect it depends on the camera model as to the durability of the filter - certainly there is a fair bit of comment on the 5D filter for example, being easily damaged.

Tom, I believe your comment "It's one of those things that is so simple and easy that you can do a great job even if you have no prior experience or practice" is overstating the case somewhat...


some fairly old canon camera stuff, canon lenses, Manfrotto "thingy", 1D MK II converted for IR, and now an M5
TF posting: here :-)

  
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mwsilver
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Post edited 10 months ago by mwsilver. (3 edits in all)
     
Apr 29, 2018 12:14 |  #23

Tom Reichner wrote in post #18615457 (external link)
.
Of course, if you intentionally set out to damage and destroy a sensor, you will do it. . But anyone with even the slightest modicum of common sense will be able to clean their sensor properly the first time around, without causing any damage. . It's one of those things that is so simple and easy that you can do a great job even if you have no prior experience or practice.

.

I have to disagree, it is not just about common sense. Lots of people are just not capable of doing these kinds of things in tight surroundings with the potential of screwing up. Even competent people occasionally screw up doing simple tasks resulting in damage For many anything past changing a light bulb in a lamp is too technical for them.


Mark
Canon 7D2, 60D, T3i, T2i, Sigma 18-35 f/1.8, 30 f/1.4. Canon EF 70-200 L f/4 IS, EF 35 f/2 IS, EFs 10-18 STM, EFs 15-85, EFs 18-200, EF 50 f/1.8 STM, Tamron 18-270 PZD, B+W MRC CPL, Canon 320EX, Vanguard Alta Pro 254CT & SBH 250 head. RODE Stereo Videomic Pro, DXO PhotoLab, Elements 15

  
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sending a camera to canon for cleaning
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