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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 26 Aug 2012 (Sunday) 12:15
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International Warranty?

 
Speedster159
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Aug 26, 2012 12:15 |  #1

Does US bodies and lenses come with International Warranty?


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Saint728
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Aug 26, 2012 14:10 |  #2

No, they come with a US warranty.

Take Care,
Cheers, Patrick


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Speedster159
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Aug 26, 2012 17:12 |  #3

Why do some bodies have international warranties?


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lannes
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Aug 26, 2012 17:34 |  #4

all canon DSLR bodies and now of a lot of lenses, have only country of purchase warranties.

A lot of companies that offer international warranties when selling Canon equipment , are offering that themselves rather than with canon directly, so what you will need to return the item to help to claim a warranty. In several instances they will try to fix things themselves rather than use Canon directly in their home country. The upside to this arrangement which is called "grey marketing", is that the goods are cheaper. The official canon warranties are usually only 1 year, but even without an official warranty they will repair the product, you'll just have to pay for it.

If your worried about the one year warranty, it's best to get the item from an authorized canon dealer, that way the warranty will be honored by Canon.

Here is a list of USA authorized dealers

http://www.usa.canon.c​om …anonAuthorizedD​ealers.pdf (external link)


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Saint728
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Aug 26, 2012 17:38 |  #5

I guess it depends on where you buy it from? Grey market bodies will have an International warranty. Any camera body bought in the US from an authorized Canon dealer will have a US warranty.

Take Care,
Cheers, Patrick


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sreeraj
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Sep 16, 2018 10:31 |  #6

How to get international warranty for canon 4000D DSLR camera




  
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sreeraj
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Sep 16, 2018 10:33 |  #7

How to get international warranty for canon 4000d DSLR camera




  
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Dan ­ Marchant
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Sep 18, 2018 06:50 |  #8

sreeraj wrote in post #18709106 (external link)
How to get international warranty for canon 4000d DSLR camera

An "international warranty" is just a retailer warranty. It means the camera is a grey market import and as such not covered by the local Canon warranty so the company that sells it offers their own (or will ship it back to the country where it was made).


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Wilt
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Post edited 5 months ago by Wilt. (3 edits in all)
     
Sep 18, 2018 12:47 |  #9

Dan Marchant wrote in post #18710465 (external link)
An "international warranty" is just a retailer warranty. It means the camera is a grey market import and as such not covered by the local Canon warranty so the company that sells it offers their own (or will ship it back to the country where it was made).

^^^ although I would not call it a 'retailer warranty' necessarily.

It has long been that a camera purchased in the USA has the warranty terms of the official distributor to USA, and a camera purchased elsewhere (for example while you were travelling abroad) came with 'International Warranty'...the USA warranty might have better terms than the International warranty. Tamron USA has a 6 year warranty, while the International warranty is only for ONE year. It might (or might not) be necessary to return the broken item to the manufacturer for warranty claim under International warranty. In purchasing Olympus OM gear abroad, I know this to be true, the distinction between International Warranty and Olympus warranty in US back 40 years ago.

But things change! Here is Olympus stated policy today

"Olympus Corporation has been providing Worldwide warranty for digital cameras and accessories since April 1, 2004, except for some countries and regions.
However, the time has come to stop providing Worldwide warranty because of regulation by laws and differences in the infrastructure of the repair facilities in individual countries.
Please kindly be informed that Worldwide warranty will not be provided with most of our Micro Four Thirds System and compact digital camera products shipped after September of 2014.

"The Worldwide warranty card you have, is currently still valid as long as it meets the conditions required for warranty repair. Also, the Worldwide warranty card enclosed with the new products which you purchase from now, is also valid. Local warranty card is valid only in the country where you purchase the product and all repairs undertaken in other countries will be a chargeable service.

"Please be informed that the worldwide warranty is not available in some countries and areas. For the availability of the worldwide warranty, please refer to the "Olympus Authorized Distributor List" and contact our Service Station or Distributor."


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davesrose
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Sep 19, 2018 14:20 |  #10

Just to be clear: I just bought a Canon 5D4 and the warranty specifically says for US and Canada (so you can buy from an authorized dealer in US or Canada to get Canon service in those areas). You have to be careful about cheaper prices you see on E-bay. A lot of sellers from NJ and NYC are not authorized and include a 3rd party warranty (they also will sometimes pressure you to buy one of their 3 year or 5 year warranties).


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International Warranty?
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