Scoobert wrote in post #18794406
When was the last time canon did a firmware update to ADD features? People with a 70D are STILL waiting for a firmware update to fix the bounce flash problem that plagues nearly every 70D made, but to be fair its only been 5 1/2 years

They dont consider the non "no blackout" to be a problem.
I totally agree If they would have released the R then, maybe by now they would have one now that would have a little better speed and eye af that would be closer to sony. Just because they would have had more time to work on it. I too might have stayed with canon as well.
I'm sorry you had such a life-altering experience trying it. Not liking it. Returning it. And getting your money back. I can certainly appreciate the trauma of it all, and I guess it affects each of us differently.
One of the things Canon pitched at launch was that the firmware in the R Series would be different than all models that had preceded it. Specifically, they said that not only would there be bug fixes, but for the first time in Canon's history, new features would be a prominent part of FW updates going forward in the R series. Like you, I have a long lineage of history that says differently, but I Will take them at face value until they prove differently. I expect this family to be different, and Canon has vowed to use it as a turning point. I'm willing to give them the benefit of a doubt, until they have proven they lied. We haven't even seen the first one for the R yet, and while that frustrates many of us, I'm hoping there's a good reason for it and that it will be major and feature rich.