Hi everyone, just a quick update. I decided after all that the camera wasn't for me, couldn't really get on with the menus and just the general way it worked, just a few things I didn't like, and I found the noise to be a little more than I was expecting, so in the end, I decided to sell it and get something I felt more comfortable with. It's a nice camera, just couldn't get on with it myself. Only problem I have now is, as I sold the camera, Sony are now saying that I am no longer eligible for the cashback because I sold it! I am not sure this can be correct, had a look at their terms and conditions, and there is nothing to say the owner cannot sell the item. I meet all the required criteria, but apparently, as I sold it, I am now no longer eligible! I have messaged them several times to explain that I did not make any money on it, in fact, I lost money, and that I believe that I am still eligible for the cashback claim, but they now appear to be ignoring my emails, and I have heard nothing, despite sending several messages. Not really sure where to go from here. Surely, selling an item that doesn't suit should not make my cashback claim invalid? I could understand if I was a reseller, and had bought it to make money on it, but having sold it at a loss, because of my own personal preferences should have been ok. Oh well I will keep messaging them and hope to receive a reply. Thanks for all your help and advice on previous posts Jacqui.