Mac goes to Ventura

I pretty much upgraded day of release. All is well. Lightroom Classic 12, PS 24, DPP, Topaz apps, etc all good. There were a few issues with LrC 12. Watermarking at export and it would not upgrade the LrC catalogue if it was on an external drive. The other day Adobe released v12.0.1 that corrected those.

They always have to mess something up. I was used to the system setting screens as icons. I was trying to stop my MacBook Air from requiring a password after it went to sleep. After banging my head against the wall for a while I found it.

I am experiencing issue with Ventura 13.0.
I switch between iMac and windows laptop and use external drive formatted fat32, no problems until Ventura.
Just copied a folder of images forum external drive to usb drive, both connected to Mac. Now the Mac will no longer recognise the hard drive ( greyed out on disk utility and unable to mount). The images in the folder on the usb drive cannot be read by laptop, and each image has been renamed by the addition of an underscore at the beginning of the name.
Bizarre and a real pain- the external drive has all the images for lightroom catalogue.

Ho Hum wrote in post #19443817
I am experiencing issue with Ventura 13.0.
I switch between iMac and windows laptop and use external drive formatted fat32, no problems until Ventura.
Just copied a folder of images forum external drive to usb drive, both connected to Mac. Now the Mac will no longer recognise the hard drive ( greyed out on disk utility and unable to mount). The images in the folder on the usb drive cannot be read by laptop, and each image has been renamed by the addition of an underscore at the beginning of the name.
Bizarre and a real pain- the external drive has all the images for lightroom catalogue.

I'm not an expert on this but if you can't find the answer here this website is pretty good. Mac and Windows users there.

https://www.lightroomq​ueen.com/community/

They are currently discussing fat32.

https://www.lightroomq​ueen.com …l-ssd.46520/#post-1307740

digital paradise wrote in post #19441329
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I was trying to stop my MacBook Air from requiring a password after it went to sleep. After banging my head against the wall for a while I found it.
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You can just call Apple Support and they will tell you in half a minute where that setting is, or any other setting you want to find. . Making a phone call and talking to a live human is so extremely easy and convenient ..... total no-brainer, for me. . And you don't even have to have paid for AppleCare to get free phone support. . Just as long as you are the original purchaser on record of any Apple computer, they are happy to help you with it, for free. . Yes, even if your computer is very old and way out of any warranty.


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Tom Reichner wrote in post #19443830
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You can just call Apple Support and they will tell you in half a minute where that setting is, or any other setting you want to find. . Making a phone call and talking to a live human is so extremely easy and convenient ..... total no-brainer, for me. . And you don't even have to have paid for AppleCare to get free phone support. . Just as long as you are the original purchaser on record of any Apple computer, they are happy to help you with it, for free. . Yes, even if your computer is very old and way out of any warranty.

.

Thanks

Yeah the new System Preferences is not great. I use the search to find what I need to change...much faster than mucking around.

Ho Hum wrote in post #19443817
I am experiencing issue with Ventura 13.0.
I switch between iMac and windows laptop and use external drive formatted fat32, no problems until Ventura.
Just copied a folder of images forum external drive to usb drive, both connected to Mac. Now the Mac will no longer recognise the hard drive ( greyed out on disk utility and unable to mount). The images in the folder on the usb drive cannot be read by laptop, and each image has been renamed by the addition of an underscore at the beginning of the name.
Bizarre and a real pain- the external drive has all the images for lightroom catalogue.

On the PC laptop, can you see the drive volume in administrator tools/disk management? I'd first see if it's an issue you can repair on the PC. Do you have your Mac's system disk encrypted? I've read that Ventura has a new encryption settings: don't know if it could be something where you have to disable a setting for not asking for system password if you insert an external drive. I've upgraded to Ventura, but haven't had issues with my ExFat or NTFS drives.

I'm cross platform: have Mac, Windows, and Linux. One piece of software I've found usefull is Paragon's NTFS for the Mac. It lets you read and write any PC format. Maybe you can download the trial and see if it does anything

https://www.paragon-software.com/home/ntfs​-mac/

Tom Reichner wrote in post #19443830
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You can just call Apple Support and they will tell you in half a minute where that setting is, or any other setting you want to find. . Making a phone call and talking to a live human is so extremely easy and convenient ..... total no-brainer, for me. . And you don't even have to have paid for AppleCare to get free phone support. . Just as long as you are the original purchaser on record of any Apple computer, they are happy to help you with it, for free. . Yes, even if your computer is very old and way out of any warranty.

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I agree Tom. People talk about the Apple Premium but it's totally worth it. I always get AppleCare (in case of hardware issues) but all my several Macs are now older than three years (and therefore AppleCare has expired for all of them) but Apple techs are always on the end of a phone and happy to help. Many of them even have an Australian accent! Try getting that sort of help from, say, Google or Adobe.

Pippan wrote in post #19443896
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I agree Tom. People talk about the Apple Premium but it's totally worth it. I always get AppleCare (in case of hardware issues) but all my several Macs are now older than three years (and therefore AppleCare has expired for all of them) but Apple techs are always on the end of a phone and happy to help. Many of them even have an Australian accent! Try getting that sort of help from, say, Google or Adobe.
.

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Here in the U.S., whenever I call Apple Support, which is frequently, I always, always get someone who speaks English as a first language. . And every person I have ever had help me has been someone who lives right here in my country. . It's great that Apple uses home-country people to help those who need it, and doesn't cheap out by outsourcing their phone support to other parts of the world.

Good phone support is the primary factor that I consider when deciding which kind of computer to buy. . It's simply more important to me that processors, specs, etc.

I can also take an old, way-out-of-warranty iMac into any Apple Store, and an employee will spend hours with me answering all of my questions, showing me how to do things on my computer, installing a new operating system for me, helping me back up all of my files, etc. . And they don't charge so much as a penny to do any of that.

When I figure that it will behoove me to upgrade to this new operating system, Ventura, I will take my iMac to the Apple Store in Spokane and they will switch my computer over from the existing OS to the new OS. . Then they will sit there with me as I give the new OS a try, to see if I run into anything that is confusing to me. . And they will walk me through each of the changes and set everything up for me so that it works the way I am used to it working, so that there will be no confusion or having to figure anything out when I get home. . Couldn't imagine doing it any other way.

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Thanks for all suggestions. I went back over it again today. Tried using first aid in disk utilities and am up and running again. Maybe just coincidence? Will keep an eye on it.

Tom Reichner wrote in post #19443908
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Here in the U.S., whenever I call Apple Support, which is frequently, I always, always get someone who speaks English as a first language. . And every person I have ever had help me has been someone who lives right here in my country. . It's great that Apple uses home-country people to help those who need it, and doesn't cheap out by outsourcing their phone support to other parts of the world.

Good phone support is the primary factor that I consider when deciding which kind of computer to buy. . It's simply more important to me that processors, specs, etc.

I can also take an old, way-out-of-warranty iMac into any Apple Store, and an employee will spend hours with me answering all of my questions, showing me how to do things on my computer, installing a new operating system for me, helping me back up all of my files, etc. . And they don't charge so much as a penny to do any of that.

When I figure that it will behoove me to upgrade to this new operating system, Ventura, I will take my iMac to the Apple Store in Spokane and they will switch my computer over from the existing OS to the new OS. . Then they will sit there with me as I give the new OS a try, to see if I run into anything that is confusing to me. . And they will walk me through each of the changes and set everything up for me so that it works the way I am used to it working, so that there will be no confusion or having to figure anything out when I get home. . Couldn't imagine doing it any other way.

.

Tom.
Same here with the Christiana Mall Apple Store.
A few of the same people are still working there since I started going there in 2008.
Can’t beat that.

13.0.1 is out.

Overall, Apple help is very good for most people. I've only had to try to use them once when I had bought a MacBook Pro that upgraded to Catalina (as it just came out). This was also when Apple TV+ service was coming out, and I was promised a 1 year free subscription. It was also when they seperated iTunes into Apple TV, Music, and Podcast apps. What I found was that I could sign into my Apple ID for the system, but I could not sign into the TV/Music/Podcast apps (nor redeem the 1 year TV+ subscription). I called and I did get a rep in the US. She walked me through the regular items of creating a temp account, recovery mode, etc....and nothing worked. She left it with me that she'd follow up in a week. She didn't follow up, but I kept Googling forums until I did find a fix: it involved more advanced workarounds than your novice would know (it was reseting items via CLI in Terminal).

When it comes to PC brand, I do like Dell Business (which is different than their home support). If you buy a computer through their business site, you get pro support. So the other thing I like I about the Dell XPS laptop I got was that it had two SSD slots and RAM that's not soldered onto the MB like MacBooks now have. I got a new higher speed SSD and set it as my main drive for the Dell Windows setup I had, and then set the other SSD as a Linux system for some development work. So the Linux OS doesn't seem to have great driver support with my Dell audio. When I tried playing audio, it was very quiet. Read some recommendations to try boosting the volume to 150%...but then I started noticing the left speaker started clipping. Eventually, I think it actually shorted it out. Since my computer was under warranty....Dell sent a tech out to my home. and she disassembled my laptop to replace the top keyboard part of the laptop (that also has the speakers). So now when I'm in Linux, I use a bluetooth speaker just to be sure. I could also probably try out the new Linux kernel for Windows.

Thanks for still following. I have updated to 13.0.1 but still have problems with disk not mounting. I have also had problems copying folders between two external drives. ? disk failing or ? problem with fat32 format. Might try reformatting to exfat.

Exfat is good for different computer OSes (especially say standard PC and Mac, as Mac can write to). It's just not supported by simpler devices such as MP3 players or video streaming devices. Again, I will say being a Windows user that has a Mac: NTFS for Mac is great because all my older hard drives that are NTFS are easily mounted and stay read and write. It may or may not help with your mounting issues. There might also be an issue with a system setting with the new system settings.