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FORUMS Post Processing, Marketing & Presenting Photos RAW, Post Processing & Printing 
Thread started 26 Dec 2006 (Tuesday) 11:07
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DPPViewer error

 
Daniel ­ M
Hatchling
6 posts
Joined Dec 2006
Location: Wharton, TX
     
Dec 26, 2006 11:07 |  #1

Howdy All,

Foreward: I am new to the game of DSLR and associated software programs which, therefore may cause me to ask very simple questions. Your patients is very much appreciated.

Issue:
I took some Christmas day pics with the XTi that Santa so graciously left. I downloaded both the raw and jpg files onto the hard drive in one folder using photoshop elements 5.0 with the latest Camera Raw 3.6 installed.

My problem arises when I open DPP and choose the folder containing both the raw and jpg files. I get "DPPViewer.exe has encountered a problem and needs to close....". I cannot do anything else but close the program. I then seperated the cr2 and jpg files to different folders. Opening the folder containing the cr2 files is no problem and the pics open in the viewer. When I open the folder containing the jpg files, I get the DPPViewer.exe error again.

It seems that DPP does not want to open jpg files but cr2 files are OK. The funny thing is that DPP will open all of my jpg files taken from and old Olympus P&S camera. I took more pics again in both raw and jpg and tried the whole scenario again. It does the same thing. I reinstalled DPP and made sure I have the lastest version.

Can anyone shed any light as to why DPP will not open jpg files taken with the XTi?

Thanks for ya'lls time and patience.




  
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Daniel ­ M
THREAD ­ STARTER
Hatchling
6 posts
Joined Dec 2006
Location: Wharton, TX
     
Dec 28, 2006 14:11 |  #2

I have narrowed it down to some specifics. It seems that DPP and Photoshop Elements 5.0 do not play nice together though I do not know which is the offending party. Let me expalin.

I found that when I use Elements 5.0 to download and catalog the jpgs to a folder on the hard drive, DPP gets the error in question (DPPViewer.exe has encountered a problem and needs to close....) when I open DPP and try and view the jpgs in the folder. But when I download the jpgs from the flash card directly to the hard drive using windows explorer, DPP can read the jpgs fine without causing the error.

Thus the conclusion that DPP and Elements 5.0 do not play nice together. I wish I could figure out specifically which is causing the issue and why.

Has anyone else experienced this issue?




  
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Midlife ­ Crisis
Member
77 posts
Joined Nov 2006
Location: Michigan
     
Dec 28, 2006 15:38 |  #3

Daniel M,

I may be of some help. I had a similar problem (??) a few months ago when I first got DPP with Elements 5. I believe I went to one or the other preferences in DPP orElements and had to specify what program is run by default. Hope this helps.


30D
17-55 IS
70-200 f2.8 IS
Leica M3 :p

  
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PacAce
Cream of the Crop
Avatar
26,899 posts
Likes: 39
Joined Feb 2003
Location: Keystone State, USA
     
Dec 28, 2006 15:48 |  #4

Daniel M wrote in post #2455667 (external link)
I have narrowed it down to some specifics. It seems that DPP and Photoshop Elements 5.0 do not play nice together though I do not know which is the offending party. Let me expalin.

I found that when I use Elements 5.0 to download and catalog the jpgs to a folder on the hard drive, DPP gets the error in question (DPPViewer.exe has encountered a problem and needs to close....) when I open DPP and try and view the jpgs in the folder. But when I download the jpgs from the flash card directly to the hard drive using windows explorer, DPP can read the jpgs fine without causing the error.

Thus the conclusion that DPP and Elements 5.0 do not play nice together. I wish I could figure out specifically which is causing the issue and why.

Has anyone else experienced this issue?

If the errors are occurring when you use Elements 5 to download the image files, then obviously, it is Elements that's at fault. It might be changing some of the EXIF into (metadata) that DPP needs to operate correctly. Since you don't experience any problems when you download directly from the card using Windows Explorer, that should be the avenue you take for downloading the images. Then everybody (Elements and DPP) will be happy. :)


...Leo

  
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Willoughby
Junior Member
24 posts
Joined Jul 2007
Location: Hamilton, New Zealand
     
Oct 22, 2007 00:31 |  #5

Hey guys I don't use Elements or anything but I still get all these errors when i'm selecting a folder in DPP.


Canon 40D, 50mm f/1.4, 17-40L USM, 10-22mm EFS, Sigma 18-200mm DC, Cowon iAudio X5L FTW

  
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DPPViewer error
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