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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 17 Jun 2007 (Sunday) 08:25
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Help! My 30D died yesterday

 
Ryoichi
Member
62 posts
Joined Apr 2007
Location: USA
     
Jun 17, 2007 08:25 |  #1

I need your guys help!
My Canon 30D got a "ERR 99" message and has stopped working.

Details:
I was shooting a sailboat race on the water; 90 degree day and no cloud cover.
Using the EF70-300 DO (at 300 mm)
Shooting in Aperture Priority at 8.0 (1/640 second)
ISO 200
Evaluative Metering
AI Focus
Fresh battery
JPEG Large
The 30D is only a couple months old. Before it failed yesterday, I had taken 4,600 shots over the past couple of months with it.

When the camera failed:
In the midst of shooting several consecutive shots in the low-speed continous shooting mode, the camera failed and I got the dreaded "ERR 99" message.

I turned the camera off and back on on. Attempted a shot, got ERR 99. Took battery out and back in. Tried a shot, ERR 99. Swapped Lens (EFS 17-55). No dice.

The contacts between the lens and body seem to be absolutely clean. I have used only Canon lens.

Key point:
The lens focuses and IS works.
But, after I press the shutter button to take a pic, the viewfinder goes somewhat dark and remains so for about three seconds and then it clicks and then the viewfinder is 100% clear again. Is that due to the aperture getting narrow and getting stuck for three seconds? Or is it due to the mirror getting stuck? Anyway, this happens no matter what lens I use.

Later that day, I removed the lens, the battery, and the CF card and let it sit for several hours. I threw everything back on with another Canon lens (28-135mm), different battery, same CF card, and I still get the ERR 99. Same deal with the viewfinder getting somewhat dark and holding for three seconds before it got clear again.

Tell me, what is your diagnosis of the problem (before I send it to Canon for service.)
And hopefully it didn't damage my lenses due to the aperture narrowing down for 3 seconds when it should have been narrowed for only 1/640th of a second.

Ryoichi




  
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RandyMays
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Location: Nebraska
     
Jun 17, 2007 10:39 |  #2

This happened to me the other day. I did everything you did and it still didn't work.
I then reformatted the card and things have been fine since.


Canon 40D, 5D MK II
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Canon 70-200 f/2.8L (Non IS), Canon Extender EF 1.4 X II,
Canon 400 f/5.6 L, Canon 100 f/2.8 Macro,
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GeForceFX
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Jun 17, 2007 10:51 |  #3

try another CF card.
especially if it's a lexar :p

if you only have 1 card, enable shooting without CF, and try it without the card


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Vulcan58
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Jun 17, 2007 12:13 |  #4

I had the same thing a while back, which I thought may have been caused by cold.
I left it until the weather warmed up, and it happened again.
Took it for investigation/repair, and it turned out it was something to do with the Iris cable inside the lens. £100 later it's fine.
EF 75 - 300 mkIII USM by the way.


  
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Ryoichi
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Joined Apr 2007
Location: USA
     
Jun 17, 2007 17:07 |  #5

I tried shooting w/out card and still got the same error message. So I'm going to send it Canon for service.
Thanks for everybody's help.




  
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Mark_Cohran
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Jun 17, 2007 17:25 |  #6

It's always great when people come back to a thread like this and let us know what the repairs were and what they cost. This adds to the general knowledge and allows people to search for problems and perhaps find answers as well.

Good luck,

Mark


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PeteS
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Location: Staffordshire, UK
     
Jun 18, 2007 13:33 as a reply to  @ Mark_Cohran's post |  #7

Hi,

I recently had the same issue with my 30D, Error 99 with the aperture staying closed down for about 3 sec after taking a photo.

I sent it off for repair and it came back with a new shutter unit.
Luckily there was no charge for me as the camera is still under waranty.

Peter


http://www.peterstarli​ng.co.uk (external link)

  
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aaronpaul
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6 posts
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Jun 18, 2007 17:35 |  #8

yup - just got my 30d back with a new shutter. Nearly the exact same thing happened to me. Right at about 5000 on it clicks as well...




  
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adblink
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Jun 18, 2007 20:48 |  #9

aaronpaul wrote in post #3399692 (external link)
yup - just got my 30d back with a new shutter. Nearly the exact same thing happened to me. Right at about 5000 on it clicks as well...

how much was that?


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zacker
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Jun 18, 2007 20:55 |  #10

&$*#%!!!! Anyone else have this at 5000 clicks? im reaching that mark and im out of warranty.... Yikes!!!


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MDJAK
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Jun 18, 2007 20:59 |  #11

No time like the present to buy a new Mark III




  
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SuzyView
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Jun 18, 2007 21:12 |  #12

The service center must be pretty busy these days. Sorry about the error message. Send it out to them. The NJ center and CA center are good.


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Ryoichi
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Joined Apr 2007
Location: USA
     
Jun 18, 2007 21:17 |  #13

Interesting--and sad--to know that others had similar issues w/ the shutter. Anybody have any idea how many shots the 20D or 30D is normally capable of before the shutter breaks?
Also, is the Mark series and the 5D supposed to be more reliable?




  
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takurpic
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Location: Kansas
     
Jun 18, 2007 21:27 |  #14

30D is rated at 100,000 cycles per the Canon EOS Digital For Professionals literature that came with PDN recently.


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PeteS
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Location: Staffordshire, UK
     
Jun 20, 2007 16:09 |  #15

For info, mine lasted 6 months and about 7500 shots.

Not good.

Peter


http://www.peterstarli​ng.co.uk (external link)

  
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Help! My 30D died yesterday
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