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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 29 Aug 2007 (Wednesday) 07:48
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1 year Canon International warranty

 
ned1
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Aug 29, 2007 07:48 |  #1

Hi,
Can someone tell what the difference between a "1 year Canon International warranty" and a UK one as the cost of a canon 100-400 L lens when you shop around on the Internet is unbelievable, or are things not what they seem.

Thanks
Ned :shock:


350D, 17-85 IS 4-5.6, 70-300 IS 4-5.6, 70-200L F4, 100 macro EF USM, Kenko 1.4x, BG-E3 Battery grip, Speedlite 420EX, + bits & pieces

  
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mho01
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Aug 29, 2007 11:45 |  #2

they are the same

Canon honours its lens warranty's worldwide.



  
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steunited
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Aug 29, 2007 18:15 as a reply to  @ mho01's post |  #3

i bought my 70-200 f/4 l is off kerso last week and the warranty card covers america and canada and also asks for the bill of sale.
does that mean my warranty is not valid?


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kerso
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Aug 30, 2007 18:46 |  #4

You have a bill of sale from me. You are covered and I back anything I sell for 1 year regardless. Canon UK have always honoured the International warranties that also have Canada & USA on them. Don't worry. Ian.

steunited wrote in post #3822865 (external link)
i bought my 70-200 f/4 l is off kerso last week and the warranty card covers america and canada and also asks for the bill of sale.
does that mean my warranty is not valid?




  
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kerso
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Aug 30, 2007 18:49 |  #5

Thanks Mark for helping out here. As long as Canon lenses with International warranty have a UK invoice Canon will honour them. Japan imports are different normally as they have to go back to Japan in event of a problem as they don't have Canon warranty. Ian.

mho01 wrote in post #3820653 (external link)
they are the same

Canon honours its lens warranty's worldwide.




  
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steunited
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Aug 31, 2007 08:24 as a reply to  @ kerso's post |  #6

ok thanks ian


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sergeipetersson
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Jan 12, 2010 05:06 |  #7

does that also concern camera bodies?
i mean the international warranty? if i buy a canon body at BH and something happens, will i be able to replace it in europe?




  
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Lowner
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Jan 12, 2010 08:49 |  #8

The EU stipulate that anything sold within it's borders must have a minimum 2 year warranty. The International warranty may only be 12 months.

It has been suggested that some countries have warranties as long as 5 years.

That may be a part of the reason prices vary so much one side of the Atlantic to the other?


Richard

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SiaoP
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Jan 12, 2010 17:22 as a reply to  @ Lowner's post |  #9

I believe Canon will respect the 1 year international warranty anywhere. For example I bought a 17-85 during a trip to Asia and when I brought it back there were some problems. Canon Irvine accepted it and fixed it without charge. Generally, I think if you buy a DSLR body or lens Canon will respect the warranty even if you bought it elsewhere. I might be wrong but that's what I heard.


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Lowner
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Jan 13, 2010 10:47 |  #10

In the time I've used Canon kit I've never seen a Canon "International Warranty", only UK ones. I do remember Nikon many years ago producing aditional "International" paperwork and it expected to be produced abroad if a claim for repairs was made.


Richard

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hk300
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Jan 13, 2010 20:49 |  #11

Most Canon lenses are sold with International/Worldwid​e warranty.

In HK Canon bodies are sold with 2 Years local warranty.




  
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joeseph
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Jan 13, 2010 21:47 |  #12

sergeipetersson wrote in post #9377237 (external link)
does that also concern camera bodies?
i mean the international warranty? if i buy a canon body at BH and something happens, will i be able to replace it in europe?

It's my understanding that camera bodies are only covered in the country they're bought.


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Lowner
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Jan 14, 2010 05:20 |  #13

hk300,

"Most Canon lenses are sold with International/Worldwid​e warranty".

If you mean actual paperwork, that was my point. Maybe where you are, but obviously not here in the UK.

I would expect Canon will honour any genuine warranty anywhere in the world. However I suspect that the 5 year warranty applicable in some countries might end up only getting the standard 12 month minimum cover away from home.


Richard

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jeyaganesh
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May 10, 2010 08:26 as a reply to  @ Lowner's post |  #14

Is there any difference between the International Warranty and UK warranty in terms of period coverage? Or all warranties are same one year coverage?

Thanks in advance!
Jay:D


Jay. Flickr (external link) 500px (external link) Canon EOS 5D Mark III, Canon AE-1 Program, EF 135mm f/2.0 L, EF 35mm f/1.4 L, EF 17-40mm f/4.0 L. (external link)

  
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Rsyx
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May 10, 2010 09:26 |  #15

I bought a Powershot G9 in Canada a few years back and was explicitly told that the warranty would not be valid back in Europe.

Now, it is very possible that Canon helps us out whenever issues arise with the equipment we bought abroad, but I think that they have no obligations to do so whatsoever.


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1 year Canon International warranty
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