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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 26 Apr 2008 (Saturday) 04:34
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Was I sold a "Used" 5D as new?

 
AJ50
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Apr 26, 2008 04:34 |  #1

I recently ordered a 5D from a Authorized Canon Dealer. I had ordered my last Canon camera from them as well with no issues.

Well yesterday I received the 5D. I charged the battery over night and first thing this morning go to power up the camera.

I get to the setting where I need to set the date and it already reads:

4/26/'08 with an EST setting...

With every other camera I have ever bought I always needed to change the date and time. This includes 3 other Canon cameras that I have owned.

Did I get sold a used (possibly store display) camera when I paid for a new camera?

Or did all you 5D owners power up for the first time and the time and date were already current?

I need your help verifying this before I confront the store that I got it from.

Thanks
AJ




  
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Coffee999
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Apr 26, 2008 05:05 |  #2

What do you mean it didn't look fresh?




  
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AJ50
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Apr 26, 2008 05:11 as a reply to  @ Coffee999's post |  #3

Ignore that as it was a subjective observation. I am mainly concerned about the date and time already being set to the correct date and time. Never in all my years of buying electronic gear have I received something where the date and time were current. Possible the 5D is that advanced that it does track this info correctly from the time it rolls off from the factory floor, I just want to verify...




  
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datadump
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Apr 26, 2008 05:24 |  #4

1. someone bought it, tried it, returned it within return policy days -- store selling it like its new
2. someone at the store opened the box and tried it briefly (a store worker or a customer)


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Nick ­ Pro
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Apr 26, 2008 06:33 |  #5

Take a picture, and use cancount to see.



  
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jtsull
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Apr 26, 2008 06:40 as a reply to  @ Nick Pro's post |  #6

Website for cancount states the software is for 1D type cameras. Will it work on a AJ's 5D ?


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AJ50
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Apr 26, 2008 06:44 as a reply to  @ jtsull's post |  #7

From my research cancount does not work for the 5D. There is no way to tell shutter actuations except for sending it to Canon.

My whole issue is that their website states "All items are brand new and factory fresh". That is what I expect to get as a customer buying from an Authorized dealer. Not an open box item or a store display camera. If I get a open box item or a store display I would expect a discount on the price.

Am I way off base here?




  
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Woolburr
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Apr 26, 2008 06:45 |  #8

pro wrote in post #5407077 (external link)
Take a picture, and use cancount to see.

Cancount only works on 1D series cameras.


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Woolburr
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Apr 26, 2008 06:49 |  #9

AJ50 wrote in post #5407113 (external link)
From my research cancount does not work for the 5D. There is no way to tell shutter actuations except for sending it to Canon.

My whole issues is that their website states "All items are brand new and factory fresh". That is what I expect to get as a customer buying from an Authorized dealer. Not and open box item or a store display camera. If I get a open box item or a store display I would expect a discount on the price.

Am I way off base here?

Stick a memory card in that is either brand new or has been formatted on a computer. Take an image. If it shows something other than being image 0001 (provided you haven't taken any shots yet) then you might have an issue. Having the right date and time seems odd...check the camera over...if you think it is used and you paid new price...contact the dealer and ask them to rectify things.


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canonloader
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Apr 26, 2008 07:00 |  #10

My observations over the years have been that when you get something in a box that has never been opened, you can tell the box has never been opened. The little tongue thing that sticks into the slot of the top part never fits back in like brand new, the plastic wrappers with tape are obvious. It's like going into your own bedroom after someone was in there while you were gone, you just "know" someone was in there. I always check over the boxes as soon as something arrives. It's my natural cynicism that a retailer will do anything to make a buck. ;)


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AJ50
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Apr 26, 2008 07:23 |  #11

canonloader wrote in post #5407145 (external link)
It's like going into your own bedroom after someone was in there while you were gone, you just "know" someone was in there.

This is the exact feeling that I got and then having the date and time already set kind of justified my feelings. Just wanted to double check with other 5D owners to make sure I was not off my rocker.

Oh and the little tongue on the 5D box was halfway out when I opened the package from Fedex.




  
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_aravena
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Apr 26, 2008 07:26 |  #12

^Seems like someone played with it a bit. Check the IMG number yet?


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canonloader
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Apr 26, 2008 07:30 |  #13

Oh and the little tongue on the 5D box was halfway out when I opened the package from Fedex.

That is a sure sign to me. I mean, if you need one after the date being set. That little tab is hard to get out without tearing it, and won't just come out by itself.

I'm curious, how many shots were on it when you shot a few and checked the card? My brand new 30D a couple years ago had 0013 and my 40D in January had 0002, and the boxes were obviously never opened. This was probably from factory testing, so expect a few.


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AJ50
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Apr 26, 2008 07:38 |  #14

Ok, I checked the IMG number and it shows 1000-0003 with a new CF card that had never been used.
The firmware is 1.1.0.




  
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localchap
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Apr 26, 2008 08:01 |  #15

AJ50 wrote in post #5406954 (external link)
Ignore that as it was a subjective observation. I am mainly concerned about the date and time already being set to the correct date and time. Never in all my years of buying electronic gear have I received something where the date and time were current. Possible the 5D is that advanced that it does track this info correctly from the time it rolls off from the factory floor, I just want to verify...

Bull....bought 2d mark ii n a while ago, unsealed the box, on da first time turning it on there was already correct time and date.




  
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Was I sold a "Used" 5D as new?
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