alienbees.com seem to be down at the moment and I have a question regarding the Foldable Giant Softbox (30"x60") if anyone has one. Mine seems to hang rather low off my B1600 and it falls off fairly easily if i'm attempting to rotate it or theres a slight bit of wind. Is this just because it's so large/heavy? or are the pins on the B1600 bent and not holding the speedring properly / some other reason?
The gap is so large that light escapes out the back as well.
Larger view, you can see how I have to angle it slightly up to get the softbox straight