Hypothetical question: Would you keep a wrong ordered lens, if it was in your favour?

ed rader wrote in post #8796367
no the question was at what dollar amount would you become dishonest.

ed rader

Ed, I figured you would know my post was in jest .

Dell sent me a laptop I didn't order . It wasn't even linked to my account, someone in NY ordered it. But somehow it got sent to me on Oklahoma . It was really a pain in getting it straightened out. They kept denying that had they sent it to me. It took a number of calls to get it straight . Really I was almost to the point of keeping it, it was such a pain. But it was sent back and hopefully the rightfull one got it.

So I really know what I would do.

But lighten up people , threads like this should not be taken serious

mrkgoo wrote in post #8796374
Yea,h I refrained form bringing that up - it's obvious what the reaction to getting sent a lens that is less than what you ordered. You'd be angry and you'd definitely contact the supplier.

Regards to the topic, one must also wonder if the supplier knows about the mistake as well. What if Canon sent you back a different lens from repair?

The bottom line is, if you have the wrong lens, then someone else also has a wrong lens.

how's that your fault? if canon we're doing its job everyone would have the right lens. plus isn't the lens insured.....that means it's will be replaced for free right?

and i'm mad at canon anyway because my 5d II should have the same AF as the new and cheaper 7d...........

ed rader

Here's my story....years back, I ordered a 28-135mm IS Lens from Sears over a long holiday weekend. A day later I found it cheaper somewhere else so I contacted sears to cancel the order. They said no problem. About a week later, I was surprised to find a package from sears with the lens. (Note: No charge was ever made to my CC). After a few phone calls, I finally received instructions from Sears on how to return the lens. I shipped the lens back to Sears and was credited back $400+ for the returned lens. (Remember, I was never charged for the lens in the first place) At that point, I felt my work was done. It's not up to the consumer to correct a merchant if they are making multiple mistakes. My time is worth something. End of story.

ed rader wrote in post #8796435
how's that your fault? if canon we're doing its job everyone would have the right lens. plus isn't the lens insured.....that means it's will be replaced for free right?

For sure, it's not your fault, but if there's something that can be done about it...

:p

On the question of price vs. dishonesty, I'd probably me more likely to be dishonest at a lower price difference.

Sports_dude: To be honest, I'd have probably done the same. If they continue to insist on giving you stuff...

This is kind of getting off the topic of lenses (which is probably why Ed said to move to off topic in the first place), but I've heard of stories from Apple where people have been shipped a better or an extra computer. They call back explaining the mistake, and Apple simply claim that there isn't a registered mistake at their end, so they can just keep whatever they got. That would be the ideal situation - free stuff, with approval from the supplier!

Sports_Dude wrote in post #8796453
Here's my story....years back, I ordered a 28-135mm IS Lens from Sears over a long holiday weekend. A day later I found it cheaper somewhere else so I contacted sears to cancel the order. They said no problem. About a week later, I was surprised to find a package from sears with the lens. (Note: No charge was ever made to my CC). After a few phone calls, I finally received instructions from Sears on how to return the lens. I shipped the lens back to Sears and was credited back $400+ for the returned lens. (Remember, I was never charged for the lens in the first place) At that point, I felt my work was done. It's not up to the consumer to correct a merchant if they are making multiple mistakes. My time is worth something. End of story.

How did you spend your 400 $ credit then?

Sports_Dude wrote in post #8796453
Here's my story....years back, I ordered a 28-135mm IS Lens from Sears over a long holiday weekend. A day later I found it cheaper somewhere else so I contacted sears to cancel the order. They said no problem. About a week later, I was surprised to find a package from sears with the lens. (Note: No charge was ever made to my CC). After a few phone calls, I finally received instructions from Sears on how to return the lens. I shipped the lens back to Sears and was credited back $400+ for the returned lens. (Remember, I was never charged for the lens in the first place) At that point, I felt my work was done. It's not up to the consumer to correct a merchant if they are making multiple mistakes. My time is worth something. End of story.

let's say you were overcharged $400. would you have pursued it after the one phone call or does the "my time is worth something" also apply here?

ed rader

ed rader wrote in post #8796494
let's say you were overcharged $400. would you have pursued it after the one phone call or does the "my time is worth something" also apply here?

ed rader

Yes, I would have made a single phone call to my credit card company and call it a day.

Since, you brought the Canon slant into it , I would have to think hard about it . Mainly because of the way they are overpricing their lens , at the moment.

So it would be between , being honest or thinking they have it coming.

Sports_Dude wrote in post #8796501
Yes, I would have made a single phone call to my credit card company and call it a day.

couldn't you have done the same to return money that was not yours?

ed rader

CountryBoy wrote in post #8796510
Since, you brought the Canon slant into it , I would have to think hard about it . Mainly because of the way they are overpricing their lens , at the moment.

So it would be between , being honest or thinking they have it coming.

so let's change the slant to sigma. you'd have no problem with being honest with sigma because their lenses are fairly priced and they've always done you right?

ed rader

mrkgoo wrote in post #8796483
For sure, it's not your fault, but if there's something that can be done about it...


:p

On the question of price vs. dishonesty, I'd probably me more likely to be dishonest at a lower price difference.

Sports_dude: To be honest, I'd have probably done the same. If they continue to insist on giving you stuff...

This is kind of getting off the topic of lenses (which is probably why Ed said to move to off topic in the first place), but I've heard of stories from Apple where people have been shipped a better or an extra computer. They call back explaining the mistake, and Apple simply claim that there isn't a registered mistake at their end, so they can just keep whatever they got. That would be the ideal situation - free stuff, with approval from the supplier!

so you'd find it easier to steal $5 rather than $500?

ed rader

ed rader wrote in post #8796512
couldn't you have done the same to return money that was not yours?

ed rader

If you read my post above, I already spent enough time dealing with the issue.

Sports_Dude wrote in post #8796549
If you read my post above, I already spent enough time dealing with the issue.

all your post told me is you justified a way to keep money that wasn't yours.

ed rader

Well, it surprises me that there are more people who would be fair. It's a nice surprise... cos' personally, no matter what the price difference, if i got a better lens then what i payed for, id probably keep it. No guilt either!

ed rader wrote in post #8796528
so you'd find it easier to steal $5 rather than $500?

ed rader

Pretty much.

I didn't say it was right, I was just being honest.

For example, if I get given too much change, I normally point it out, but if it's just a few cents, I just forget it. It works both ways, though. Sometimes I I would get paid not enough change and I would forget about it then too.

It depends on the cost of the item in question. If it costs $1, and the price charge was $5, I'd bring it up.

if it cost $1000 but I was charged $1005, i'd probably forget about it.

Again, not saying I'm right or it's a good way to be, just being honest to how I would probably react.