Listen. Take my TV example again.
If they aint' coming knocking on my door claiming that they made a mistake, that they have the 32" TV in the truck waiting to be swapped, I ain't getting off my behind to make it happen, that's for sure.
Sorry. There's just no motivation for me. That's the key. MOTIVATION. Fine, I'm guilty. I'll go to hell...except there is no hell. There's just earth.
Now, first of all, I would never make the mistake of sending something more valuable than what I was supposed. Never happened. I assume it never will. But it did, and if the difference was like $1000, you can bet your behind I'll try to "right the wrong". I have plenty of motivation.
Sure...I'm being hyprocritcal. I also go over the speed limit 90% of the time, spit on the ground, saw plenty of action before getting married, smoked and drank while under aged...the list goes on and on.
But agan...I ain't no saint.
If we took the time to count up all the mistakes of those that believed they would never make a mistake, we'd be here for just a bit of time...
It's your choice on what you would do. You're being honest about it (and it can't be easy being an honest hypocrite, ), and some here may not be. I am mainly taking issue with the dig at those of us that would truly return the product for the right one (or try, anyway). Like I said above, it's not me pretending to be a saint, it's just the way I am.