So, I have ordered a few lenses over the years from Tri State Camera. good prices and I have always had good experiences with them, I'm sure others haven't. Some lenses I have kept, a few I have returned for various reasons.
Every time I return a lens, I have to call back a month later and find out why they haven't put the funds back on my card.
I always get the same answer. "Oh, I see that the returns been processed but for some reason the system didn't complete the refund. I'll take care of that right away for you sir. You should have your funds in a day or so"
And I always get the refund.
I totally see what there doing. There sitting on refunds to see if the customer ever calls back. If the customer never calls they just keep the money and the lens.
So, basically, buyer beware.