My 30d shutter button broke (it needs to be pressed VERY hard to take the shot) and I have a 3 year warranty from Mack camera (www.mackcam.com)
I bought this body used about 4 months ago (there is no more canon warranty). I called Mack to transfer the warranty from the original owner (for $15) and they processed that very quickly.
I have submitted my service request and so far everything looks good. They sent me a service request #, etc...
My concern is that searching the internet I have not read a single good thing about them. The stories I read all pretty much end with Mack ceasing to respond after a lot of back and forth. It sounds like some people didn't even get their gear back. I read reports to 4 months with no resolution!!
Summer is just beginning and I really dont want to go without a camera for too long... I'm scared to ship my body off.
Has anyone had a positive experience with Mack camera's warranty?