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Thread started 23 Nov 2009 (Monday) 20:08
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Help Needed - 5DII images won't open in CS4...

 
TristanCardew
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Nov 23, 2009 20:08 |  #1

Hey guys,

I shot some images yesterday using a friends 5DMkII, and went to open the images in CS4 Camera Raw just now, and it says "Could not be completed because Photoshop does not recognise this type of file"...

Can anyone tell me what's happening, or how this can be changed so I can open these files? Usually CS4 is fine with opening raw images...it just seems to not want to co-operate with these shots.

Any help is much appreciated.

Tristan.


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masayako
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Nov 23, 2009 20:11 |  #2

Do you have Camera Raw installed for 5D Mark II?

http://www.adobe.com …/photoshop/came​raraw.html (external link)




  
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TristanCardew
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Nov 23, 2009 20:19 |  #3

masayako wrote in post #9070290 (external link)
Do you have Camera Raw installed for 5D Mark II?

http://www.adobe.com …/photoshop/came​raraw.html (external link)

I wasn't aware i'd need to install a special Camera Raw for 5DII files. How do I go about installing this?


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stsva
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Nov 23, 2009 20:23 |  #4

TristanCardew wrote in post #9070339 (external link)
I wasn't aware i'd need to install a special Camera Raw for 5DII files. How do I go about installing this?

It's just the updated version of Camera Raw. If available, use the "Updates" line from the Help menu in CS4 and it will automatically update it for you. Otherwise go here http://www.adobe.com …ads/detail.jsp?​ftpID=4578 (external link) (Windows) or here http://www.adobe.com …ads/detail.jsp?​ftpID=4569 (external link) (Mac) and follow the instructions EXACTLY to do it manually.


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Lazuka
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Nov 23, 2009 20:26 |  #5
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masayako wrote in post #9070290 (external link)
Do you have Camera Raw installed for 5D Mark II?

http://www.adobe.com …/photoshop/came​raraw.html (external link)

Getting an Error for Camera Raw 5.6 for both links.


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TristanCardew
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Nov 23, 2009 20:31 |  #6

stsva wrote in post #9070366 (external link)
It's just the updated version of Camera Raw. If available, use the "Updates" line from the Help menu in CS4 and it will automatically update it for you. Otherwise go here http://www.adobe.com …ads/detail.jsp?​ftpID=4578 (external link) (Windows) or here http://www.adobe.com …ads/detail.jsp?​ftpID=4569 (external link) (Mac) and follow the instructions EXACTLY to do it manually.

Thanks for the help. Hopefully this should work.


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Help Needed - 5DII images won't open in CS4...
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