smakelijk11 wrote in post #9126551
Thanks Tim for the advice
Unfortunately though, quite often I don't even get to the first phone call. On my contact form, the phone number box is option. Is that something I should consider changing? I didn't want to make it obligatory for people to give me their number.
I have it optional, but I have a note in red at the top of the form telling people that spam filters trap a lot of my emails and to please provide a phone number.
sebmour wrote in post #9126884
You should consider changing so that it's not an option. It's very much easier to get people excited about your service on the phone over email.
I require to have the phone number and I never share my price before the meeting. We can then discuss payment options and other details!
I share my prices online, as personally I expect to find prices online. I think it's a generational thing - younger people expect everything to be on the internet. It also prevents people calling who can't afford me.
smakelijk11 wrote in post #9128317
I really admire your professionalism Simon. I agree that the e-mail should be kept simple. Should there be any urgency in the e-mail to respond right away? IE: I have had a few inquiries for that date? Or would that just turn people off?
I would never advocate lying. I've been known to tell people that a date isn't popular so there's probably no rush to book, but that I have had people book dates while others were thinking about it. My policy is until a retainer and contract are returned the date's available to anyone.