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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 28 Dec 2009 (Monday) 09:01
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30D Hot Shoe Problems

 
jbdial1515
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Location: Dublin, Ga
     
Dec 28, 2009 09:01 |  #1

I am having issues where the camera does not recognize my flash all the time. I have tried two different flashes and the problem persists.

I sent the camera back approx. 1 year ago for another issue and it was repaired. However, while it was there, they stated they reparied the Hot Shoe but it was odd that I was not having problems at the time and now I am.

Therefore, I call Canon to see about getting sent in.

The Canon rep was quick to tell me that if the camera has problems with the hot shoe, than it was caused by the 3rd party flash I use (Sigma DG 530 Super).

I personally think this is "bogus" and has no validity. I feel that if 3rd party items really caused problems, than why would they warranty camera bodies that have used 3rd party items?

I am sending the camera back but basically feel I am about to get screwed.

Comments?


30D | Canon 70-200 f/4 L | Canon 24-105 f/4 L | Canon 580EX II and 500 DG Super

  
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TTk
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Dec 28, 2009 09:10 |  #2

I'v never had problem's with Canon hot shoes and as for 3rd party items causing your problems I doubt it.


Terry.:cool:
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psinkant
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Dec 28, 2009 09:46 |  #3

Does your hotshoe wiggle at all? Could it be loose contacts? It happened to my old XSi and I fixed it according to this: http://www.conraderb.c​om/flashrepair/ (external link). It took me a full 2 minutes to fix it.


-FF and crop bodies w/ some lenses and S90-

  
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jbdial1515
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Dec 28, 2009 11:14 |  #4

No wiggle and CF is set correctly.


30D | Canon 70-200 f/4 L | Canon 24-105 f/4 L | Canon 580EX II and 500 DG Super

  
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tvphotog
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Dec 28, 2009 11:22 |  #5

Take the body into a camera shop and try a 480 or 580 Speedlite on it. If those don't work, it sounds like the body and not the flash unit, particularly a third party unit. Have the shop owner document the problem if it still exists and send it back to Canon.


Jay
Ireland in Word and Image (external link) Jay Ben Images (external link)5D IV | 5DS/R | Powershot S100 | 24-105L | 100-400 IIL | 16-35 f/2.8 IIL | 24 T/S f /3.5L II | 17 T/S f/4L | 50mm f/1.2L | 35mm f/1.4L | 70-200 f/2.8L II | 580 EX II | 600 EX-RT | Feisol 3441T/Markins Q3T lever QR | Gitzo 3542L Markins Qi20 BV-22 | Gitzo 5561T RRS MH-02

  
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Lowner
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Dec 28, 2009 13:59 |  #6

Under the left hand metal lip is a very small white "button". This is part of a black plastic strip that is hinged at the rear on that side and is the tip of a microswitch. If the microswitch does not operate, then the camera will not realise that anything is in the hotshoe. With something like a toothpick try pressing the button. Does the strip move freely up and down? If it seems to work maybe try tipping the flash towards that side?

I'm looking at mine right now and notice that it is a bit dusty under there.


Richard

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30D Hot Shoe Problems
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