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FORUMS Canon Cameras, Lenses & Accessories Canon EOS Digital Cameras 
Thread started 31 Mar 2010 (Wednesday) 13:58
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Canon turn around time..

 
EdATX
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Mar 31, 2010 13:58 |  #1

What's Canon's turn around time on repairs like? I've gotta send my 40d in for shutter button replacement. Local shop just said it was a 4-6 week turn around.


-ed
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vitacura
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Mar 31, 2010 14:40 |  #2

4-6 weeks? Took less than two for me.


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EdATX
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Mar 31, 2010 14:50 |  #3

Thats good to know. Having to decide when I want to send it in.. Kinda sux is the next 3-4 months I have things planned. But at least I can hookup my remote shutter release and use it.. My button works, but kinda randomly.


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PM01
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Mar 31, 2010 14:50 as a reply to  @ vitacura's post |  #4

NON CPS members are usually averaging around 20+ days. Canon CPS Gold members, 3 day turnaround. Canon CPS Platinum members, 2 day turnaround.




  
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EdATX
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Mar 31, 2010 14:54 |  #5

Lucky for me, I am a NON CPS member. heh.


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chopperdave
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Mar 31, 2010 15:20 |  #6

I sent my 50D in for a busted shutter recently, think it was there 3-4 business days and they 2nd day'd it back to me.


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JWright
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Mar 31, 2010 15:37 as a reply to  @ EdATX's post |  #7

Nocturnus wrote in post #9907991 (external link)
What's Canon's turn around time on repairs like? I've gotta send my 40d in for shutter button replacement. Local shop just said it was a 4-6 week turn around.

Baloney! :D

Last year, I sent my 40D in for just exactly the same malfunction. I sent via my local camera store as I was concerned about it not coming back before I left on vacation. I needn't have worried. It was back within a week.

Of course, there are two factors that may have contributed to the quick turnaround. It was a warranty repair and I live less than 80 miles from the Irvine, CA service center...


John

  
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psxindo
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Mar 31, 2010 15:46 |  #8

Canon said approximately within 7 business days. Usually, for me less than that. But I do come in and pick it up my self.


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IVIax
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Mar 31, 2010 15:47 |  #9

Send in a lens where the AF motor got stuck. Total turn around time was less than 2 weeks.


-Max
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Hamfist
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Apr 01, 2010 08:56 |  #10

<7 days to repair my 17-40. Super quick.


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tstawarz
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Apr 01, 2010 15:27 as a reply to  @ Hamfist's post |  #11

The New Jersey center is usually 7 days total from the time it leaves my door. Sent my 7D and 24-105 in last week for calibration because I had to micro adjust to -20 and it still wasn't right. Had them back in my hands in three total days and everything is perfect.


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Hexis
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Apr 01, 2010 16:27 |  #12

Just sent in my 5D for a clean & check. They got it on a thursday at 10:30am. I had it back in Minneapolis the next day. That's with CPS gold, but damn they are fast.


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tkbslc
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Apr 01, 2010 16:47 |  #13

They usually have it in house for 1 business week. Add in another 3-5 days on each in for shipping. 2-2.5 weeks max.


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checkitout
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Apr 02, 2010 02:39 |  #14

5d mk2, err 30...took about 3-4 weeks. 7d, err 30...8 days! same facility, NJ




  
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Canon turn around time..
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