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FORUMS Canon Cameras, Lenses & Accessories Canon EF and EF-S Lenses 
Thread started 13 Feb 2011 (Sunday) 21:16
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Camera Stores Taking Note of Your Serial Number?

 
danny819
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Feb 13, 2011 21:16 |  #1

A good friend of mine recently got a copy of the Sigma 30mm 1.4 from Abe's of Maine on sale. He had a horrible experience with them, but disregarded it since it was a good deal. He ends up with a copy with crazy back focus! Now, he just placed an order on another one from B&H. Apparently he doesn't want to deal with recalibration nor Abe's. :confused:

He tells me that he's going to send B&H the copy he got from Abe's of Maine if the second copy turns out good. I started telling him that I assume B&H would mark down the serial number for that specific copy of the lens! He wouldn't believe me! Is that true guys?


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themadman
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Feb 13, 2011 21:18 |  #2

Even if they don't keep track of serial numbers this is unethical. Shame on your friend.


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danny819
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Feb 13, 2011 21:20 as a reply to  @ themadman's post |  #3

Yea, I am personally not that happy with my Sigma 85mm because it makes squeaky sounds when it focuses sometimes. However, I'm sending it in for recalibration instead! :cool:


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themadman
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Feb 13, 2011 21:21 |  #4

danny819 wrote in post #11837837 (external link)
Yea, I am personally not that happy with my Sigma 85mm because it makes squeaky sounds when it focuses sometimes. However, I'm sending it in for recalibration instead! :cool:

Good for you, glad to see you value your personal values more than a few dollars. I guess your friend's morals is only worth the few dollars it takes to ship a lens in for calibration eh?


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Feb 13, 2011 21:21 |  #5

So let me get this right, he gets stiched up by Abes, so he then wants to go to B&H and stitch them up? Oh yeah, gee, that's fair isn't it? Sorry for the sarcasm, but why doesn't he just man up and do the right thing and just go back to Abes instead of passing the buck on a merry-go-round of stitch ups?


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gonzogolf
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Feb 13, 2011 21:23 |  #6

Not only is it unethical, but its criminal. Not only is it fraud, but by using electronic means and mailing it back its a federal case. Probably nothing that would get prosecuted, but still a crime.




  
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Wilt
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Feb 13, 2011 21:24 |  #7

Some stores sell only 'gray market' products, to get their costs lower. Many times, official supplier has product within a serial number range, and the gray market product is not within that serial number range. A store would notice that type of serial number range discrepancy, even if they do not track specific serial numbers of a product which they sell to customer A vs. to customer B.


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danny819
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Feb 13, 2011 21:27 as a reply to  @ Wilt's post |  #8

Let me try showing him this thread later and see if he changes his mind. :D
I dealt with Abe's before and they're not even all that bad to start off with.


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Feb 13, 2011 21:30 |  #9

I'm sure they'll check the product as it comes in from a return so its not out of the question that they would also check the serial number against their stock listing. I'm sure you're friend isn't the only person to have tried to pull this on a large department store so that they can get a new lens without having to pay for repair costs or problem on a lens they already had.

So yes that they would check the serial code against stock makes perfect sense (In fact on a high order good like a lens or camera body I'd be very surprised if they didn't check the codes)


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ShockFactor03
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Feb 13, 2011 21:52 |  #10

Regarding ethics, criminal intent, etc., I'm going to keep my opinion to myself.

Have you or your friend ever ordered anything from B&H that carries a serial number, specifically a camera or lens? FYI: The serial numbers are printed on the invoice you receive with your order. This is the case with all of my purchases.


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LowriderS10
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Feb 13, 2011 21:56 |  #11

Wow...not only is it a criminal offence (fraud), it's an incredibly low thing to do. He's going to screw over an innocent store because ANOTHER store provided what he felt was inadequate service? Shame on him.


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LightRules
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Feb 13, 2011 22:00 |  #12

From all my dealings with B&H, they always put the lens serial # on the invoice. So they'll know.




  
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Feb 13, 2011 22:03 |  #13
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What a lowlife ! Once I bought a 17-55, which appeared to be fairly used. B&H replaced it with no questions but now I know who creates troubles for the rest of us ! Tell your friend I am coming after him ! What did you say your... um.... your friend name was ?




  
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Feb 13, 2011 22:04 |  #14
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LightRules wrote in post #11838089 (external link)
From all my dealings with B&H, they always put the lens serial # on the invoice. So they'll know.

Why did you tell ? You should let the scammer to get caught and face the music.




  
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danny819
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Feb 13, 2011 22:07 |  #15

LowriderS10 wrote in post #11838060 (external link)
Wow...not only is it a criminal offence (fraud), it's an incredibly low thing to do. He's going to screw over an innocent store because ANOTHER store provided what he felt was inadequate service? Shame on him.

I purchased my 35L from B&H. The only number I remember seeing was the general serial number, the one where if you type in google, it'll link you to the 35L. The serial number my friend was referring to is the one that can be seen on the warranty card and the bottom of each lens!


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Camera Stores Taking Note of Your Serial Number?
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