how secure is your bank information?

I have a business account with New People's, and their online banking seems pretty secure. I say seems because I had to jump through some hoops to get it setup, going into the branch a few times to sign papers, and they gave me a computerized counter thing to use to go online with, which I havent done yet because im not sure where they are, wopse.

Anywase, since I cant go online, I call them once in a while to check my balance to make sure no checks have bounced from a customer, before I pay some bills *I try to keep cashed checks in there for a month before I use the money* All I have to give them is my name and account number most of the time, but today they asked a couple more questions, like address, all of the answers are on the check. Perhaps they are checking caller id and comparing that to the account, I do not know. But Ive never had a problem getting the balance off the phone. This does not seem to safe to me, although it is convenient.

Revisit the bank, replace the gadget and ask them face to face how things are.

The gadget costs money to replace, and its here somewhere. so im not worried about that.

And with the ability to call in once a month to check the account balance or simply ask for it when I go in isnt that troublesome. It just doesnt seem secure that the bank in general would give that info out with information that can be found on a check. I wonder if the other banks do that.

I do all mine from my phones key pad. It asks the same three questions every time I log in.
Never had a problem, even when hey were bought, things always go smooth.

GerryDavid wrote in post #11855565
I have a business account with New People's, and their online banking seems pretty secure. I say seems because I had to jump through some hoops to get it setup, going into the branch a few times to sign papers, and they gave me a computerized counter thing to use to go online with, which I havent done yet because im not sure where they are, wopse.

Anywase, since I cant go online, I call them once in a while to check my balance to make sure no checks have bounced from a customer, before I pay some bills *I try to keep cashed checks in there for a month before I use the money* All I have to give them is my name and account number most of the time, but today they asked a couple more questions, like address, all of the answers are on the check. Perhaps they are checking caller id and comparing that to the account, I do not know. But Ive never had a problem getting the balance off the phone. This does not seem to safe to me, although it is convenient.

Where is this bank? In the Duchy of Grand Fenwick?

I know their in SW VA, not sure where else they are.