Addicted2EOS wrote in post #11866537
They charged you $25 for shipping on a lens?
They charged you $25 for shipping on a lens?
Originally, he said $9 in an earlier post. He didn't explain why he's saying $25 dollars now.
MGW172 Senior Member 503 posts Likes: 1 Joined Nov 2006 Location: Tennessee More info | Feb 18, 2011 12:13 | #46 Addicted2EOS wrote in post #11866537 They charged you $25 for shipping on a lens? Originally, he said $9 in an earlier post. He didn't explain why he's saying $25 dollars now. 7D | 20D | Canon 10-22 | Canon 15-85 | Canon 70-300 L | Canon 100-400 L
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Feb 18, 2011 12:19 | #47 MGW172 wrote in post #11868031 Originally, he said $9 in an earlier post. He didn't explain why he's saying $25 dollars now. $15 to ship the wrong lens back to them and $9 for the original ship. Photography Enthusiast - shoot, shoot, shoot
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Feb 18, 2011 12:22 | #48 Adorama has ALWAYS been very accommodating to me. No complaints here.
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Addicted2EOS Goldmember  1,774 posts Joined Jun 2009 More info | Feb 18, 2011 12:33 | #49 So, it is really a $9 lesson as the $15 to return it was not their fault? Canon 40D and more lenses than my wife knows about...
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mpix345 Goldmember 2,870 posts Likes: 69 Joined Dec 2006 More info | Feb 18, 2011 12:39 | #50 davidcoelho wrote in post #11868062 $15 to ship the wrong lens back to them and $9 for the original ship. Over it...I just will not shop there ever again and make sure the people I know, know about the return policy. It's good advice for anyone shopping anywhere: Do a little research into various policies that may impact your satisfaction level. Don't assume anything. That would save us from seeing many of these threads.
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nicksan Man I Like to Fart  24,738 posts Likes: 53 Joined Oct 2006 Location: NYC More info | Feb 18, 2011 14:22 | #51 davidcoelho wrote in post #11868062 Over it...I just will not shop there ever again and make sure the people I know, know about the return policy. Yep. That's your best bet. Don't shop there. B&H is a much bigger outfit anyways and Amazon has a TERRIFIC return policy. I don't shop at Adorama or B&H because I live in NY and don't want to pay taxes. I will only buy cheap things at these places, like bags, etc.
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isoMorphic Goldmember  2,090 posts Joined May 2008 More info | Feb 18, 2011 14:32 | #52 mpix345 wrote in post #11868169 That would save us from seeing many of these threads. This is why i buy more and more from Amazon even passing up many local retailers who charge restocking fees just to deter returns. I don't mind since it's usually just a two day wait and for the money i'm usually saving $3.99 for 1 day shipping is often worth it.
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bps Cream of the Crop 7,607 posts Likes: 406 Joined Mar 2007 Location: California More info | Feb 18, 2011 17:07 | #53 Adorama's great! I've placed at least 25-30 orders with them and they've always been very accommodating when something was wrong.
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sigmapi Cream of the Crop  11,204 posts Likes: 6 Joined Apr 2010 Location: Los Angeles More info | Feb 18, 2011 17:27 | #54 scorpio_e wrote in post #11868077 Adorama has ALWAYS been very accommodating to me. No complaints here. +1 to that! Don't try to confuse me with the facts, my mind is already made up.
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Feb 18, 2011 17:55 | #55 mpix345, bps, and sigma pi, I don't know if you guys noticed, but this thread is about a (valid) complaint against Adorama, and your statements as given are irrelevant. I would open another thread and praise Adorama if you're happy with their service. Sony A7r
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mpix345 Goldmember 2,870 posts Likes: 69 Joined Dec 2006 More info | Feb 18, 2011 18:07 | #56 et078 wrote in post #11870057 mpix345, bps, and sigma pi, I don't know if you guys noticed, but this thread is about a (valid) complaint against Adorama, and your statements as given are irrelevant. I would open another thread and praise Adorama if you're happy with their service. mpix345, you don't need to read the threads about Adorama (valid) complaints, there are many other posts that you can entertain yourself with. Or, just go and take some pictures for change...  Back to the post: I have had a couple of bitter experiences with Adorama myself. It was resolved to their satisfaction after endless e-mails exchanged with my favorite ambassador Helen. I just got tired of writing e-mails and got over it. But, I don't order from Adorama anymore. I guess that's the point. By the way, is Helen on vacation, or went to work for another company? I don't see her fast replies nowadays... Please point out my post in this thread praising Adorama. My point is completely valid: "Know the policy before you order", and "Quit whining because you didn't read the policy".
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Feb 18, 2011 19:14 | #57 I did not want to start an anti-pro argument. I was venting on, what I think, an insane policy for an e-tailer to use. I have never encountered anyone trying to recoup shipping from the original order...ever. Photography Enthusiast - shoot, shoot, shoot
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MikeR Goldmember 4,319 posts Likes: 7 Joined May 2006 Location: 06478, CT More info | Feb 18, 2011 21:02 | #58 If a store sets a return policy, they CAN make exceptions to it. When Adorama was using Bing Cash Back, I pre ordered the 7D, at 3% cash back, I then found out on here that people were saving 11%! I emailed Helen and got a call from Sam (owner?) He said that he canceled my order and told me how to place the order to save the 11%. That was my first purchasse form them and their has been many more since. Adorama is my first choice now and B&H is second. I never had a problem with B&H but feel that Adorama went above and beyond the meaning of good customer service.` Mike R
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Feb 18, 2011 22:01 | #59 scorpio_e wrote in post #11868077 Adorama has ALWAYS been very accommodating to me. No complaints here. +1 - They're the first place I go for gear. ------
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20DNewbie "don't listen to me, I'm an idiot"  2,733 posts Likes: 4 Joined Jan 2006 Location: Massachusetts More info | Feb 19, 2011 08:37 | #60 et078 wrote in post #11870057 mpix345, bps, and sigma pi, I don't know if you guys noticed, but this thread is about a (valid) complaint against Adorama, and your statements as given are irrelevant. I would open another thread and praise Adorama if you're happy with their service. mpix345, you don't need to read the threads about Adorama (valid) complaints, there are many other posts that you can entertain yourself with. Or, just go and take some pictures for change... Back to the post: I have had a couple of bitter experiences with Adorama myself. It was resolved to their satisfaction after endless e-mails exchanged with my favorite ambassador Helen. I just got tired of writing e-mails and got over it. But, I don't order from Adorama anymore. I guess that's the point. By the way, is Helen on vacation, or went to work for another company? I don't see her fast replies nowadays... Yeah I hear ya, it really is a PIA when not everyone has the same opinion as you of something and then they go and voice it.
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