I am trying to find out if videographers do this kind of thing.
I work for a medical device company. We have a customer in Canada that has a problem. We have spent weeks trying to reproduce it. Now we think its necessary to send an engineer to video tape what the customer is doing.
But I thought, WAIT, wouldn't it be better to hire a videographer?
Here is the setup. The operator sits at our machine and the patient sits to the left of the operator facing the machine. We want to get video, maybe all day is required, to better understand what is going wrong. It will be necessary to see the screen and the keyboard of the operators actions. The patient's identity must be obscured. This can be done in SD format.
Is this something that a videographer would be willing to do?
location: South Surrey, BC* V4A 4N7

