timnosenzo Cream of the Crop 8,833 posts Likes: 14 Joined Sep 2005 Location: CT More info | Apr 29, 2011 21:32 | #1 So I sent my 5D MKII's to CPS for cleaning, calibration and to have the locking mode dial installed. They went to Canon with EG-S focusing screens installed, and they came back with the regular screens installed. Sucks. connecticut wedding photographer
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spacetime Goldmember  1,276 posts Joined Oct 2009 More info | Apr 29, 2011 22:31 | #2 Had the same thing happen and they told me to just buy another focusing screen.
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Apr 29, 2011 22:34 | #3 emitecaps wrote in post #12319796  Had the same thing happen and they told me to just buy another focusing screen.  Ha! Great... connecticut wedding photographer
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Apr 29, 2011 22:49 | #4 Huh...never happened with my 50D...but then again I didn't ask for cleaning. Please visit my Flickr
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smorter Goldmember  4,506 posts Likes: 19 Joined Nov 2007 Location: Melbourne, Australia More info | Apr 30, 2011 00:21 | #5 Ridiculous, demand to talk to their manager if they can't resolve the issue Wedding Photography Melbourne
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Mark_48 Goldmember  2,068 posts Joined Nov 2004 Location: Brookfield, MA More info | I had sent a 5D in for the mirror fix a few years ago. They put a new focus screen in it, but also sent the old one (original stock screen) back with the repaired camera. Megapixels and high ISO are a digital photographers heroin. Once you have a little, you just want more and more. It doesn't stop until your bank account is run dry.
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Apr 30, 2011 10:30 | #7 I would not be ok with that. They need to send you a replacement screen. Please visit my Flickr
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Apr 30, 2011 10:52 | #8 Sdiver2489 wrote in post #12322010 They need to send you a replacement screen. Especially since they're pretty difficult to get these days.... and they're 40 bucks for a piece of plastic. connecticut wedding photographer
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DaffodilHunter Goldmember  1,096 posts Likes: 656 Joined Nov 2006 More info | How much is the cleaning service from canon? Thanks
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