mpix345 wrote in post #12340202
They are providing max protection when you sell and ship them. That's it. You could buy heavier duty boxes and some kind of high density foam material and provide even more protection, I suppose, but that would add more than nominal cost and and be inconvenient.
It is super easy and secure to put lens in original box and then put that box in a second box with packaging peanuts or bubble wrap or whatever.
However, when a camera or lens is sent to Canon for service, Canon would not ask for shipping it with its original box. Rather, Canon asks for protection only. And when the camera or lens is returned, it's not returned with any box like those original boxes, but inches of wrapping.
I can see the point why some people want the box, but I don't see the point why the reason is that it provides easy and additional protection.