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FORUMS Canon Cameras, Lenses & Accessories Small Compact Digitals by Canon 
Thread started 08 May 2011 (Sunday) 20:14
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S95 Lens Error

 
CxThree
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May 08, 2011 20:14 |  #1

I am getting a lens error message on my s95 when i turn it on. The lens will not open and the camera powers off. I bought this at Christmas 2010 and this is the 2nd S95 I am sending back with the same lens error. I am wondering if others are seeing this? I carry it in a padded case logic small case and take good care of it. I'm beginning to think its just fairly fragile? Anyone else having issues?


Canon EOS 5D MKIII, 7D
Canon Lenses : 70-200 F2.8L II IS : 24-105 F4L IS : 16-35 F2.8L : 50mm F1.4 : 85mm F1.8 : 100mm F2.8 Macro : 10-22mm
4x 600EX-RT
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A5forfighting
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May 09, 2011 02:55 |  #2

Mines taken a good amount of abuse (In pocket at rides on Disneyland) and I have seen no trouble. Bummer its giving you a hard time.
When Its not in use, I keep it in a mini Pelican case though.

Good luck with the next one =)


7D, S95, EOSM,


  
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CxThree
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May 09, 2011 06:01 |  #3

Which case?


Canon EOS 5D MKIII, 7D
Canon Lenses : 70-200 F2.8L II IS : 24-105 F4L IS : 16-35 F2.8L : 50mm F1.4 : 85mm F1.8 : 100mm F2.8 Macro : 10-22mm
4x 600EX-RT
Speedotron Black Line

  
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PaulRivers
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May 09, 2011 15:19 |  #4

On my first s95 the lens half-extended on it's own (or I somehow hit the power button in my pocket) and it broke the camera. I was in the first 30 days and my local camera store was nice enough to take it back and exchange it.

My second s95 has also half-extended it's lens in my pocket several times as well, unfortunately. However, for whatever reason, this has not been a problem on my 2nd s95. While the lens has self-extended a couple of times, turning the camera off and on again has always fixed it and the camera keeps functioning normally.




  
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alex234
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May 11, 2011 10:58 |  #5

I'm so paranoid about this lens error issue I half expect it to pop up every time I turn my camera on...




  
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tvphotog
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May 18, 2011 16:13 |  #6

I had the same thing happen after four weeks of owning the camera. I never mishandled the camera even a little, and it was always in a padded case. Canon said it couldn't be fixed except by sending it in.

Fortunately, I bought it at B&H, which was very nice in taking it back and exchanging it for a new one. They also added that they had not had any bad press on the camera in general.

On the positive side, I have been blown away by the IQ from this camera.


Jay
Ireland in Word and Image (external link) Jay Ben Images (external link)5D IV | 5DS/R | Powershot S100 | 24-105L | 100-400 IIL | 16-35 f/2.8 IIL | 24 T/S f /3.5L II | 17 T/S f/4L | 50mm f/1.2L | 35mm f/1.4L | 70-200 f/2.8L II | 580 EX II | 600 EX-RT | Feisol 3441T/Markins Q3T lever QR | Gitzo 3542L Markins Qi20 BV-22 | Gitzo 5561T RRS MH-02

  
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adas
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May 19, 2011 08:10 |  #7

This is horrifying for any S95 user to hear. Could it be that the early batches had this problem, and Canon figured it in the meanwhile? I've only bought the camera a month ago, so far no problems at all.


6D, 20D, G7X

  
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CxThree
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May 19, 2011 08:56 |  #8

Mine is heading back to Canon for Warranty repair tomorrow. I just got back into town and will send it off in the morning. Hopefully it wont happen after they repair it.


Canon EOS 5D MKIII, 7D
Canon Lenses : 70-200 F2.8L II IS : 24-105 F4L IS : 16-35 F2.8L : 50mm F1.4 : 85mm F1.8 : 100mm F2.8 Macro : 10-22mm
4x 600EX-RT
Speedotron Black Line

  
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tvphotog
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May 19, 2011 14:51 |  #9

adas wrote in post #12439212 (external link)
This is horrifying for any S95 user to hear. Could it be that the early batches had this problem, and Canon figured it in the meanwhile? I've only bought the camera a month ago, so far no problems at all.

I wouln't worry. Many of these message about lens error have to do with the extended lens elements being whacked by the corner of a table, or dropped on the floor. No wonder there's a lens error in those cases! I didn't even think about looking at another small camera.

There are other reports on the net if you search "Canon S95 lens error."


Jay
Ireland in Word and Image (external link) Jay Ben Images (external link)5D IV | 5DS/R | Powershot S100 | 24-105L | 100-400 IIL | 16-35 f/2.8 IIL | 24 T/S f /3.5L II | 17 T/S f/4L | 50mm f/1.2L | 35mm f/1.4L | 70-200 f/2.8L II | 580 EX II | 600 EX-RT | Feisol 3441T/Markins Q3T lever QR | Gitzo 3542L Markins Qi20 BV-22 | Gitzo 5561T RRS MH-02

  
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CxThree
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May 19, 2011 15:00 |  #10

Its a great performing camera. Awesome shots. However, the idea of it being a good camera to throw in your pocket when you do not want to carry a DSLR is in question, given these errors. If you look on the web,m many of their p&s models are having some of this. I'm fine with using a hard case for it, but I ma highly careful with y cameras. I can assure you this camera was not dropped or hit in any way. When carried, it was in a full coverage padded shell. If it needs more than that, Canon just needs to say it.

As a reference, I have 2 SD1100IS cameras from a few years ago. My wife still uses one and I let my 2.5 year old use the other one for some very interesting viewpoints. :) He is terrible for it. It gets beat up and shows it. The body has dents and chips, but it works ike a charm. That was a $100 camera when I bought it. The S95 is $400. Mine broke twice without getting whacked. I'm concerned.


Canon EOS 5D MKIII, 7D
Canon Lenses : 70-200 F2.8L II IS : 24-105 F4L IS : 16-35 F2.8L : 50mm F1.4 : 85mm F1.8 : 100mm F2.8 Macro : 10-22mm
4x 600EX-RT
Speedotron Black Line

  
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adas
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May 28, 2011 06:24 |  #11

PaulRivers wrote in post #12377539 (external link)
On my first s95 the lens half-extended on it's own (or I somehow hit the power button in my pocket) and it broke the camera. I was in the first 30 days and my local camera store was nice enough to take it back and exchange it.

My second s95 has also half-extended it's lens in my pocket several times as well, unfortunately. However, for whatever reason, this has not been a problem on my 2nd s95. While the lens has self-extended a couple of times, turning the camera off and on again has always fixed it and the camera keeps functioning normally.

Had this happen on my s95 yesterday: picked the camera out of the pocket of my suit, the lens was half-extended with the power being off on the LCD. Pushed the ON switch, can't remember whether the lens went in or out after that, but upon re-powering the camera, everything was back to normal, didn't get no error whatsoever. Probably because the pocket wasn't tight enough to cause damage to the lens gear.
Accidental button presses are out of question in my case.
I'm thinking of static may be causing instant turn-ons on this camera.


6D, 20D, G7X

  
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CxThree
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May 28, 2011 07:07 |  #12

Close on for you then. I just got mine back from Canon service and its fine.


Canon EOS 5D MKIII, 7D
Canon Lenses : 70-200 F2.8L II IS : 24-105 F4L IS : 16-35 F2.8L : 50mm F1.4 : 85mm F1.8 : 100mm F2.8 Macro : 10-22mm
4x 600EX-RT
Speedotron Black Line

  
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MikeFairbanks
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May 28, 2011 14:09 |  #13

Keep in mind that when buying items, use a credit card that offers extended warranties for free.

American Express doubles the manufacturer's warranty, so if the manufacturer gives a year, you get two. To me, two years on a point and shoot is the perfect amount. Most of us will want to upgrade by then anyway to a new model.

A year isn't enough.


Thank you. bw!

  
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hfgarris
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May 28, 2011 20:12 |  #14

I bought one of the first S95 cameras when they were released and it has been one of the best cameras I have ever owned. I carry mine in a leather belt-case I purchased on eBay, so I imagine it gets some abuse that I am unaware of (not the most protected location ... at least on me:rolleyes: )

I have had no problems with mine, but I have heard that accidental power-on with lens extension in a confined space (pocket, case, etc.) will result in that error and there is no user fix for it.:cry:

-howard




  
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S95 Lens Error
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