Lens Repair: Which Service Center?

Well, searched for this, and it seems like it was either just a review of a single service center, or a complaint, and any comparisons were 5-6 years old...

So, I have a lens that has a malfunction, and needs to be sent in, not under warranty.

Poll, and I'd also appreciate reason for which one, if you have any comments... Thank you!

Edited: Added ability to vote for more than one, in case you have experience with more than one service center.

Well, off to California it goes. Hope they take care of the lens...

the NJ one is great. i have done walk in service there expecting to pay money, but they gave me free servicing.

very good center.

Free would be nice...I wish I was close enough to walk, but the closest place is 1,000 miles. They already have my credit card info, so I'm guessing they will be charging me. I just hope the initial estimate is the real cost, if not less...

I have used both without issue, or at least the same issues. Sent several lenses in for adjustment and I believe both have had to go back twice at times but both got it right eventually.

Was it on Canon's dime for the second shipment? It was almost $14 in shipping with insurance and everything...don't want to pay that again, if they don't fix it the first time, that's not my fault.

Every time I have had to send something in a second time, Canon picked up the bill. Well, they sent a shipping label.

Good to know. I hope they get it right the first time.