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Thread started 13 Jun 2011 (Monday) 19:54
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40D Problems & Glitches...

 
motordavid
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Jun 13, 2011 19:54 |  #1

On 6 week cross country vacay; the less than one year old 40D has suddenly developed a litany of glitches: won't auto focus, can't adjust ISO, no LCD screen, no Menu, basically none of the 'buttons' working. I can manual focus with lots of 'beeping', tried all 3 Canon lenses I have, same deal.

It defaults to ISO 125 on AV, 400 on Program, and nothing much else working.
It started this mess almost instantaneously today, and has reverted back to normal a couple of time. Batteries swapped, CF cards swapped, off and on button switched...when I turn it on it sounds like its firing up, but when I push the shutter button, it feels brick hard and no auto focus. Fully pushing button does take a pic, but no AF, etc.

Currently on a boat in Alaska, with 3+ weeks of sightseeing/driving after I get off the boat. I am a lil' frustrated and pissed, as you can imagine.

Have done a bit of searching, but the 'wifi' on this boat is less than dial-up speed, and very pricey. Other than 'send it back to freakin Canon' when I get back to civilisation, does any one have any quick tips, similar experiences or opins?
Thanks,
David


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dmwphoto
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Jun 13, 2011 19:57 |  #2

try cleaning the lens contacts


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sarch99
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Jun 13, 2011 20:01 |  #3

No real solutions, but I feel for you. Have you done a reset? Hopefully, someone with more experience will jump on here and save the day for you.


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motordavid
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Jun 13, 2011 21:13 |  #4

Have cleaned the lens contacts, as gently and as best I know how.
Dunno hot to do a 'reset'...

Re-read the manual for the umptyseventh time, played with all the controls I know, and all that I don't 'know'/use all the time.

It is also 2+ yrs old, so I am betting I am SOL, even if the Canon Fix-It place was waiting at the dock...I've been shooting for 58 yrs,
and I have never had a camera, of any brand or price level, go kaboom. What a freakin fiasco.
Thanks, mD


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shaftmaster
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Jun 13, 2011 22:50 |  #5

Bummer, sorry this happened while you were on vacation. Sounds like there may be moisture inside the body. If so, you may not be able to make it better until you are in a drier environment. Even so, try cleaning the battery contacts inside the body and on the battery itself. For the "reset", remove the main battery and the small button cell date/time battery for several minutes and then replace them. The button cell date/time battery is in the main battery compartment and can be removed once the main battery is removed. This is described in the user guide on page 171. You can also try restoring the factory default settings to see if that helps. This is described in the user guide on page 44.


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amfoto1
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Jun 14, 2011 09:57 |  #6

Yeah, the full reset or reboot might be your best option.

I'd try downloading a fresh copy and reloading the firmware, too. If you've never done it before, it's pretty straightforward and complete instructions are on the Canon website. You just need a clean, formatted memory card to do it, a full charge on the batteries and to carefully follow the instructions... most especially to not touch any buttons or turn off the camera while the firmware is installing.

To do the reboot, a "few minutes" with the batteries out isn't really adequate. Either leave the batteries out longer, perhaps an hour.... Or, while all the batts are out, turn the camera on and press the shutter release button once. The camera won't fire, but this should drain the remaining power from the camera. That's what's necessary to effect a reset or reboot.

After that, turn the camera off, reinstall the batts, turn the camera on and check the date/time. If they need to be reset, then you got a good reboot. If not, you need to try again.

Yes, factory reset also might do the trick, but usually just corrects incorrect settings deep in the menu, and this sounds more like a series of glitches.

All these are presuming there's something garbled in the software and/or memory that's in the camera, causing the problems you are seeing. We can hope, since it's a relatively easy fix that you can try yourself, at no cost.

But if instead it's a hardware problem or, as someone else suggested, moisture inside the camera... Unfortunately it's most likely going to need professional attention. Today's electronic cameras are highly complex and beyond most of us repairing ourselves.

If you have reason to suspect it's a moisture issue, you might be able to try yourself is drying the camera out thoroughly. Best way would be to put the camera inside a warm, dry, sealed place with a dessicant such as this (external link). Loose, single use absorbant silica can sometimes be bought at pet stores (it's added to cat litter) or plant nurseries (added to potting soil to improve holding moisture). And I have heard of using unooked white rice as a dessicant... Apparently it will draw off and absorb moisture rapidly, too... I'd only use the loose silica or rice very, very carefully, since to keep any dust out of the camera.

The problem is, if the camera got moisture inside (condensation, rain, splash, whatever).... particularly in a salt air environment... chances are there is corrosion on the electronics and circuits might have shorted out. Simply drying the camera out thoroughly might not put it back right.

I hope one of the simpler fixes works!


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motordavid
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Jun 14, 2011 11:46 |  #7

Thanks for the reboot info...doing it now.
It worked 'normally' for a few shots last eve, then defaulted to glitch mode again, right after a shot.
Doubt it is moisture, as other than on deck, it hasn't been near water or sea air.

When it does go to glitch mode, I am able to switch to man focus, what fun, but ISO, white bal, and any other setting or info button can not be accessed. F stop and shutter can be changed, but accordingly via whatever ISO it was last on.

I've shot ~18 gigs of pics thus far, on our cross country driving portion of our trip, without a hiccup...
and after the AK boat, we have several weeks to go, seeing CDA Rockies, back into MT, WY, CO, and then easterly to NY to see fam...maybe it will wake up, or I can find a Cam Joint with a magician on staff, lol!

The brighter side is the weather has been dreadful since departing Vancouver on the boat, so we aren't exactly missing shots of a lifetime.
Thank you all for reading, and for the ideas.
Best Regards,
The Gypsy Tour Road Bums


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motordavid
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Jun 18, 2011 23:46 |  #8

Had a dayish of it working, inexplicably...then it went toes up again, on the next shot after hundreds of working shots. It is now stuck in flash white bal, the 100 ISO is acting more like old ASA 25 in terms of shutter speed/f stop, no autofocus, no info no nothing. I have done all I know how to, several times, including borrowing other lenses, cleaning contacts, new batts/CF cards, etc.,
and it has not unglitched itself in 24 hours.

Not a D40 or D50 body for sale at any price, within hundreds of miles, as we are in Denali Nat Park for a couple days. Not a happy Canon user; crap happens, but this cam is less than 2 yrs old, it was never abused, and I know how to shoot/operate/care for it. One can't make this stuff up. Rip****e pissed...

GL, mD


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GregoryF
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Jun 19, 2011 00:18 |  #9

:(I can't help you, but I feel your pain.


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MOkoFOko
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Jun 19, 2011 00:31 |  #10

Ehh, after reading, I'd have bet it was a contact pin issue... but if cleaning it with rubbing alcohol yielded no results... pull out the battery backup and replace? Update the firmware (if it's not most recent)? Try a different lens to see if the issue is body-specific?

And since you tried most of those already, you're up a creek (or ocean) without a paddle. Could very well be a bad board or poor connection inside the body. It pays to lug around backup bodies, sometimes...


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motordavid
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Jun 20, 2011 13:42 |  #11

Beating a dead horse, in lieu of my urge to beat the 40D to a pulp: did another overnight/batts out/press buttons re-boot and got the re-set calendar/time menu, finally. It ran ok for a few shots in Denali Nat Park (one of the least user friendly Nat/State Parks we have been to on this trip, but that's another sidebar), and Bang! The 'next shot' goes to no AF, no screen, no ISO, etc. Got it back a few times, later in day by fiddling with it on Man Focus, etc. At least when the sumb itch locks up in a reasonably low ISO and on Sun or Cloudy White Bal, it is usable with man focus.


I have cleaned the lens and body gold pins a few times with an eraser and once, very sparingly with a light app of isopropyl, but neither had an immediate or noticeable effect. I have 3 lenses with me, and that is of no effect; I have borrowed Canon lenses from fellow travelers and that has no effect, (and vice versa, my lenses work on their cams).

It is tolerable when on Man Focus, and ok when it's working well; it is just the dread of every shot may be its last for awhile, or...forever.

Couple bodies?! Maybe on the next Last Long Ride Gypsy Tour, but if the performance of this less than two year old body was a 'car', one would not get into it and drive away.

Not a lot of photo joints in Alaska, even if one wanted to pay retail plus 30% for a body...
Is what it is, and I appreciate the views and ideas. End or ranting for awhile. Nothing to shoot here
in days of rain, neway. Thanks...
Ol'UncleMotor


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motordavid
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Jun 22, 2011 23:33 as a reply to  @ motordavid's post |  #12

Just a follow-up: knock on freakin wood, but the 40D has experienced a Lazarus-like invigoration, and has worked flawlessly, (like it used to), for the past couple of days. Dunno what step(s), or sequences or voodoo things that I did, that had the positive effect, but for the time being, all systems are go...

The only current/odd thing is I cannot get the 'exp bar' to go to dead on nuts, while on AV; eg, it is always a half stop overexposed on AV, via that readout bar, both on the top window and in the view finder, regardless of f/shutter. On Manual, I can get the viewfinder to do what I want. I will live with it, as we have 6,000 more miles to go, and lots of stuff to see and shoot.

BR, mD


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