wihakowi wrote in post #12942223
I have called three times and left messages ...
Who did you call, and what is the number?
I had seriously considered a Photo Clam ball head from ReallyBigCameras, but dropped them from my choices due to (1) No phone number displayed on the website at all, (2) Had to look under "ordering a Feisol tripod" to find a contact email, (3) very outdated website (the front page shows a "December shipping special" - today is September 12).
It would also be very useful to have some generic info on what type of equipment is suitable for each size ball head. I could read the specs to say that my 50D with a rented 300mm f2.8L would work fine on a PC-30N since that head supports up to "66 lbs", but I suspect most users on here would disagree. Warranty and support info on the Photo Clam products is also missing.
If I'm going to spend significant $$ on a piece of equipment, I think there should be contact information (phone and email) readily available on the website, and the information should not be outdated. Reading a web site with no phone contact info, hidden email contact info, and info that shows the website has not been updated in over 9 months does not inspire much confidence.
Note: In addition, I never received a response on my original email inquiry as to what PC ball head would work for me.