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Thread started 28 Oct 2005 (Friday) 02:16
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1d mk2 shutter failure

 
vanman
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Oct 28, 2005 02:16 |  #1

After 14 months and about 22,000 shutter actuations my 1d mk2 now frequently leaves part of the shutter in front of the sensor causing a black streak in the picture.
Is this a common problem?




  
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lomond
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Oct 28, 2005 02:27 |  #2

I would contact Canon immediately.
Even though it might be just outside the warranty ( I assume a 12 month warranty) they may rapair the fault, in good faith, considering the low actuations and so close to the warranty limit.

I have not heard of this problem myself.


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despot
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Oct 28, 2005 09:15 as a reply to  @ lomond's post |  #3

Look at reply #22 ...
https://photography-on-the.net …hread.php?t=101​151&page=2

Yours appears to have failed very early at 22k

Andy


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Jon
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Oct 28, 2005 09:36 |  #4

It's leaving a black streak? Or part of the picture (the bottom, typically) is black? The second may not be the shutter - there have been several reports (mostly 300D, IIRC) of the secondary mirror failing to retract and staying down in front of the sensor. Try looking into the mirror box during a long exposure and see which it appears to be.


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peacock
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Oct 28, 2005 09:40 as a reply to  @ Jon's post |  #5

I seem to be reading more and more about 1Dmk2 shutter failures , moreso than other camera's , maybe it has something to do with the high FPS:confused:


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DwightMcCann
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Oct 28, 2005 11:03 |  #6

If it was easy to make such a camera with utter perfection in each and every body Nikon would do it! QED

[But, please don't let MY 1D Mark II be one that fails!]


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primoz
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Oct 28, 2005 14:04 as a reply to  @ peacock's post |  #7

I don't really think so. I would say it's because more and more people have it. Before 1d was owned by professional shooters, and most of them (I guess I can include myself in this too) didn't, and still don't, bother about every single "problem" which gear has or might have. With hobby photographers (at least some of them) this thing is different. And "problems" which never were problems all of a sudden get really huge problems and number of problems get out of proportion through "I don't really know anyone with this problem personally, but my wife's cooworker has friend whos son's scoolmate's father knew someone who had problem" thing on internet.
So with old 1d (and also 1dm2) it was working good enough for us to finish our job. That's it. And noone bothered if focus was a bit out when shooting focus targets. Now such "problems" are big deal. So I would say this is main reason why today's cameras have so much "problems".
PS: Don't understand me wrong... this has nothing to do with this particular case. I believe there is problem, and guy who I work for took his brand new 1dm2 back after day or two when shutter died, so yeah it happens, and with bigger production I think quality control will go only worse not better, so with more cameras made we can expect even worse.
PS #2: Btw... 1d doesn't even have high fps. First of all shutter of 1d is completely different construction and technology then any other shutter of EOS cameras (I mean here 10d, 20d, 350d...) and it works different way. Besides that 1v with booster has 10fps which is about 1.5fps faster, and most of 1v I work with have way over 100k on their shutter. But it's true that with digital you turn 100k a bit faster :)


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KennyG
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Oct 28, 2005 16:16 as a reply to  @ peacock's post |  #8

peacock wrote:
I seem to be reading more and more about 1Dmk2 shutter failures , moreso than other camera's , maybe it has something to do with the high FPS:confused:

Nothing to do with the high FPS. I can count on the fingers of two hands the number of times I have used anything other than single shot in just over a year and my shutter went at around 50K. I think it is simply poor quality build of the shutter module.

A quick check. Put the camera in sensor clean mode and you may see one of the blades hanging in front of the sensor. A black diagonal band at the bottom is shutter failure, no question. It is far too common with the 1D MK-II and of those people owning them that I work with or know very well, failure rate in under a year's use is well in excess of 50%. I am not aware of problems with replacement shutters, but the day is yet young as they say.


Ken
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2 x 1D MK-II, 7D, 17-40L, 24-70L, 70-200 2.8L IS, 100-400L,
300 2.8L IS, 500 4.0L IS, 85 1.8, 50 1.4, 1.4 & 2.0 MK-II TC.

  
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pfogle
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Oct 28, 2005 16:20 |  #9

This is bad news indeed! Does anyone know how much a replacement shutter costs? Is it, like, a drop in module?


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mjordan
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Oct 28, 2005 17:50 |  #10

I always find it funny that when someone has a problem with a paticular camera or lens that a few other people will start posting that this is very common and it happens to a lot of people and yadda yadda yadda. I have owned a Rebel G, EOS 3, D30, 10D and now the 1DMKII and since 1996 or so, I have been on a number of large and active camera forums (newsgroups back in the late 90's) that have to do with Canon cameras... including this one for several years and I have not heard of a large scale problem with the 1DMKII. Yes, there were some focus problems with the first D60's and 10D's in the beginning that a lot of people experienced. Those got fixed. But a large number of 1DMKII's? I don't think so. I'll bet you it was a few people posting all over the place a bunch of times that made it seem like there was more of a problem then there really was... Or some of those Nikon guys running around trying to start grass fires again. ;)

Yes, there are problems in any brand. People on the assembly line get sick or are planning their next vacation and those in QA are having a off day and bad units get out of the plant. I've bought a couple of cars that that happened to. And I'm not saying that Vanman is not having a problem. It sounds like he has a very valid problem. This is just to say that I don't agree with the statement that problems with the 1DMKII (or any of the prosummer and professional brand canon digital cameras for that fact) are common. If it was, I know a number of people on this site that I would believe if they said so. Starting with the top and workding down through the moderators.

Mike


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vanman
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Oct 28, 2005 18:16 |  #11

Thanks to all for their replies.
I took the camera in to Canon service center today. The fellow at the desk couldn't have been nicer. He looked behind the mirror and confirmed that it was the shutter, and that it would be covered under warrantee.
I haven't used it in highspeed (8.5fps) very often until the first part of this month (Oct.) when I started shooting High School football this season. I asked if that could have contributed to the failure, He replied absolutely not, the shutter was made to handle it.
Kudos to Canon.




  
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vanman
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Oct 30, 2005 18:54 |  #12

more info,

Apparently this is not that uncommon.
I ran across this thread today.


<http://www.sportsshoot​er.com …isplay.html?tid​=17856> (external link);




  
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KennyG
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Oct 31, 2005 18:38 |  #13

Mike, I can assure you this is a major problem, just go and talk to any Canon service centre, they will tell you the MK-II has a high failure rate co,pared to the MK-I which was/is hardly seen on the repair bench. I never make comments I can not substantiate. I can also refer you to three of the largest sports photography organisations who own a few hundred between them and they have also had high failure rates. This isn't scare mongoring, it is fact.

By the way, out of warranty replacement is £200 here in the UK, or around 7% of camera cost. Not too bad considering you get a free sensor clean and aligment check as well.


Ken
Professional Motorsport Photographer
2 x 1D MK-II, 7D, 17-40L, 24-70L, 70-200 2.8L IS, 100-400L,
300 2.8L IS, 500 4.0L IS, 85 1.8, 50 1.4, 1.4 & 2.0 MK-II TC.

  
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peacock
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Oct 31, 2005 18:57 as a reply to  @ mjordan's post |  #14

mjordan wrote:
I always find it funny that when someone has a problem with a paticular camera or lens that a few other people will start posting that this is very common and it happens to a lot of people and yadda yadda yadda. I have owned a Rebel G, EOS 3, D30, 10D and now the 1DMKII and since 1996 or so, I have been on a number of large and active camera forums (newsgroups back in the late 90's) that have to do with Canon cameras... including this one for several years and I have not heard of a large scale problem with the 1DMKII. Yes, there were some focus problems with the first D60's and 10D's in the beginning that a lot of people experienced. Those got fixed. But a large number of 1DMKII's? I don't think so. I'll bet you it was a few people posting all over the place a bunch of times that made it seem like there was more of a problem then there really was... Or some of those Nikon guys running around trying to start grass fires again. ;)

Yes, there are problems in any brand. People on the assembly line get sick or are planning their next vacation and those in QA are having a off day and bad units get out of the plant. I've bought a couple of cars that that happened to. And I'm not saying that Vanman is not having a problem. It sounds like he has a very valid problem. This is just to say that I don't agree with the statement that problems with the 1DMKII (or any of the prosummer and professional brand canon digital cameras for that fact) are common. If it was, I know a number of people on this site that I would believe if they said so. Starting with the top and workding down through the moderators.

Mike

Please do a little more reading before besmirching people or invalidating them or their comments.


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1d mk2 shutter failure
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