Elph 300HS (Ixus 220 HS) lines in video

Just got new Elph 300 HS (a.k.a. Ixus 220 HS in Europe) - and have taken some test shots in 1080P video, highest resolution setting.
I note that when shooting in flourescent lighting, I get horizontal lines moving up frame.. and am wondering if this is normal or is there some fault with the camera? Current here (Ireland) is AC 220/240 50 cycles.
Shots taken in daylight haven't got this problem.

Would welcome any opinions/comments.
Also I note that shots panned horizontally in daylight are a bit jerky, i.e. not smooth.
Am thinking of returning the unit.

What you're seeing is the flickering of the fluorescent lights being captured by the video.

As for the jerky pans - if you have IS active, it'll fight against your panning. (It's trying to damp out the motion you're introducing while panning.) If you go into the Camera menu, one of the IS settings is "Panning" - enable that and try again.

Many thanks Jon for your reply.
Changing the the IS function to "panning" so it only corrects vertical movement has solved the "jerky" problem.
Re the horizontal lines, I accept that these are caused by to the flickering of the flourescent lighting. However this poses another question - why does my other camera - a Panasonic - not produce similar lines in movie mode under the same lighting. (It is set to AVCHD lite - 720 p)?
edit - I note that the lines are not there on the Elph when the video mode is set at the lower 12890 setting.

It most likely has to do with the frame rates matching the cycle of the lighting. In 50hz countries, the cameras should be capable of 25 or 50fps, and that should help. My guess is your other camera is set on 25 or 50 and the Canon is on 30 or 60fps (which is the default for US and Japan). If you can look at the video settings and see if you can set it to 25 fps, the problem should go away.

Edit: looking at the specs, the camera might not have 25 or 50fps options. 1920x1080 @ 24 would be the next best option as 24 is close enough to 25

tkbslc wrote in post #13431737
It most likely has to do with the frame rates matching the cycle of the lighting. In 50hz countries, the cameras should be capable of 25 or 50fps, and that should help.
Edit: looking at the specs, the camera might not have 25 or 50fps options. 1920x1080 @ 24 would be the next best option as 24 is close enough to 25

Thanks tkbsic for your response.
The HD video specs for the Elph 300 include 2 settings: 1920 x 1080 24 fps, and 1280 x 720 30 fps.
The 720 30 fps lower spec doesn't have the lines problem, but the higher 1080 30 fps does!
I have checked the other camera (Panasonic) and it has 1280 x 720 30 fps as its highest setting.
So to get around the problem it looks like I will have to select the lower HD setting when shooting in flourescent light, and use the higher for daytime.

Pixels wrote in post #13431846
Thanks tkbsic for your response.
The HD video specs for the Elph 300 include 2 settings: 1920 x 1080 24 fps, and 1280 x 720 30 fps.
The 720 30 fps lower spec doesn't have the lines problem, but the higher 1080 30 fps does!
I have checked the other camera (Panasonic) and it has 1280 x 720 30 fps as its highest setting.
So to get around the problem it looks like I will have to select the lower HD setting when shooting in flourescent light, and use the higher for daytime.

That's very odd. I would have expected the opposite. I guess keep experimenting!

tkbslc wrote in post #13431893
That's very odd. I would have expected the opposite. I guess keep experimenting!

Correction of error: I meant to say that the higher 1920 x 1080 24 fps setting displays the problem. Sorry.

Pixels wrote in post #13431516
However this poses another question - why does my other camera - a Panasonic - not produce similar lines in movie mode under the same lighting.

is your panasonic a CCD? what youre seeing right now is a characteristic of a CMOS sensor when youre around older slower cycling fluorescent light.

imjason wrote in post #13432244
is your panasonic a CCD? what youre seeing right now is a characteristic of a CMOS sensor when youre around older slower cycling fluorescent light.

Yes the Panasonic is a CCD sensor, whereas the Canon is CMOS.