rhommel wrote in post #13453265
I apologize, I totally forgot about the studio setting. So what do you use when you have to go to your clients location?
I guess my question is more directed on the instance that you have to go to the clients or have to meet up at a coffee shop or a restaurant.
Since I am from the suburbs and most of my clients are from the city, I always find myself going to them as I don't want them to do the traveling and most of my clients appreciate the fact that I go to them than the other way around.
Your situation and mine are similar; I'm about 50 miles outside of NYC, but it's real rural by the time you get that far out and many of my clients will come from more than an hour away to see me. While I'm not unwilling to meet them somewhere, I resist it for a number of reasons.
One is time; if I only close at about 50%, once you add in the travel, that's a lot of sales time that doesn't produce any revenue. Meeting them in my office affords me a greater sense of professionalism and helps to express that I'm not just a GWC. Most importantly, I do a nice business in albums and other stuff and it's too hard to travel with all of my samples.
Nonetheless, I will still meet in a Starbucks or something like that when it's the right thing to do in which case I will just use a basic PC laptop. However, knowing that connections are slower than at home and I want to minimize the likelihood that my time is going to a meeting that doesn't result in a sale, I make sure they've already thoroughly reviewed my website and portfolio before meeting.
If I have 30 sales calls/year, I might meet with someone remotely only once or twice.